01-11-2021 Just one iPad is preventing me from calling our summer iPad refresh "DONE". 11:37 AM. To upgrade to Apple Business Manager,* sign in to business.apple.com using your Apple Deployment Programs Agent account, then follow the instructions. Regina,Canada. Posted on Learn how your comment data is processed. By enabling IT to empower end users, we bring the legendary Apple experience to businesses, education and government organizations. We had no issues with mobile devices with on-prem hosting. Had a client who checked out 4 iPads. Posted on In the Intune Portal in Tenant Administration my MDM Authority was set to Microsoft Office 365 and servicerelease 2009 There's a red delete button at the bottom, which when you tap on it will ask for the configuration profile password. I'm not sure whether or not we're all dealing with the exact same issue, but Jamf did assign an official product issue to my problem. ask a new question. Looks like no ones replied in a while. In this example, the client connectivity setting for the agent is called "Client Connectivity Setting 18". 04-15-2021 I haven't tried the Update Inventory/Send Blank Push that @jphillips mentioned though. 11:43 AM. Enter the serial number again then choose "Assign to Server" 6.) This site contains user submitted content, comments and opinions and is for informational purposes Let us know if that resolves this issue for you. 02-11-2021 This powerfu. On your Mac, quit Apple Configurator if it's running. This happens with our iPads too from time to time and it is always when trying to install a WIFI profile. We dont think the current issue is not related to the issue discussed in this post. Enter Recovery Mode: hold power and home together for 8 seconds, then release power and continue holding home until you see the Recovery Mode screen (showing a Lightning cable and a laptop). Posted on 11:16 AM. I started seeing this yesterday, too. Click the Remove button for the profile you want to remove. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. So we need to find the root cause of stuck issue at first. I was originally seeing this issue back in November 2020 and after trying all of these proposed fixes, I still have 3 iPads that absolutely refuse to move past this error. The following must be met or in place before you can start with the configuration: iPads needs to run iPadOS 13.4 or higher; You need to have an active Apple Business Manager account; Devices must be registered in the Automated Device Enrollment program of Apple (formerly called Apple DEP) Paul Middleton 1 year ago During initial setup your iPad communicates with our servers in the cloud, this process can take a while sometimes, depending on how many devices are being setup at any given time, it can also be affected if your device has been configured to not allow internet at home. I too have open a ticket for this. 11:48 AM. Try unchecking the "Set Time Zone" in pre-stage. Awaiting Final Configuration from Customer Error We are still waiting for more information from Microsoft on this issue. Also, Check the quality of the network connection. The only issue now is that some times, hit or miss when provisioning new devices they will hang after the setup assistant is done for like a hour until they pull their configuration profiles. 02-25-2021 Azure Front Door Service Connectivity Issue | MEM Admin Center Portal Impact, Microsoft 365 Intune Degraded Performance Issue Azure Cosmos DB Infrastructure, Azure Outage Because Of DNS Issues Ubuntu? Hope that helps some people! 03-01-2021 Posted on It is possible that a configuration profile is failing to install properly and hanging up the process. any proposed solutions on the community forums. Ticket was opened on 12/2/2020 and still have no resolution. Enter the device serial number and choose "Unassign Devices" 4.) 1-800-MY-APPLE, or, Sales and 1.) These "Comments" would also be helpful. OS X El Capitan (10.11.6), 02-24-2021 vSphere Upgrade & Install New Security Advisory = VMSA-2021 iPad Enrollment Awaiting Final Configuration (Solv. Posted on Apple may provide or recommend responses as a possible solution based on the information I ended creating a new global admin account, and logging into the Intune tenant with that separate account. I have turned in a help ticket with Jamf, but haven't heard anything back. Yes, we're seeing this on almost all iPads that are on some flavor of 14.x. are there any issues enrolling Apple devices to Intune? Microsoft support confirmed the issue with service incident IT427943. I have tried different networks, Still the same : ( @IntuneSuppTeam #MDM #iOS #Intune #Enrolment 3 1 1 Intune Support Team @IntuneSuppTeam Replying to @DBBrook24 1/2 Hi David, we checked the support queue and nothing currently flagged on our end. 12:59 PM. Tap on it to open it up, then tap again on the next screen to see the details. Posted on Thank you for all your suggestions! That's very strange. in Qubec, Canada, iPhone 6s Plus, Step 2: Connect your device via a USB cable. I first unscoped the iPad from its prestage enrollment. First, lets talk about the requirements. 04-16-2021 06-10-2021 Turning that off and sending the devices a wipe seems to have resolved it. omissions and conduct of any third parties in connection with or related to your use of the site. User profile for user: Find more information on those items to make sure you're good to go. Weve never had the option in prestages on and we still get the Awaiting hang on every 14.x iPad. The final confirmation from your company is awaiting. 04:43 AM. wait a minute 5.) Share. Enter the device serial number and choose "Unassign Devices", 5.) 07:44 AM. It'd sure be nice if the backend were smarter about licensing and idiot proofing this sort of thing Posted on @cbrewer Did they close your PI? 04-14-2021 06:59 AM. Unchecking the install config profile allows them in and then they get hit by the inventory update issue and never process commands. Stuck on awaiting final configuration from "our organization" loop. The latest reply from Microsoft Intune Support Team on Twitter is given below. 02-09-2021 Enter the serial number again then choose "Assign to Server", 7.) It's worth noting, though, that that test device does successfully receive other management commands. On multiple devices, they are all stuck on Configuring iPhone "Awaiting final configuration from". However, it failed to receive Settings - Disable Bluetooth, EnableLostMode, and PlayLostModeSound that I manually issued. Aug 2022, It seems Intune EU tenants are impacted by the. No it was completely unusable - it's in the setup phase waiting to pull config from the MDM, so more or less a brick until it moved forward to the pin set up screen 1 Reply dnuohxof1 9 mo. Posted on First, click "Fix All iOS Stuck" and press "Repair Now", Tenorshare ReiBoot will automatically match a firmware for your device, after prepare a proper firmware, you need to click "Start Repair" for getting recovery mode started. 04-19-2021 Can anyone help? With 10.5k student iPads in a remote learning environment, it's getting incredibly frustrating that our help desk is too afraid of this issue to have a student reset and re-enroll their iPad to try and resolve issues. Is that correct? 04-20-2021 start over again and it should work However, now instead of DeviceConfigured being the command that's getting stuck, the initial Submit Inventory is getting permanently stuck. A Finder window should appear. For now, we're going to see about removing auto installs where possible, and fixing the rest of our scopes for these apps. Posted on Renewing that via the MDM and Apple School Manager fixed the issue. Awaiting final configuration from "Microsoft" Guided Access app unavailable. Worked for me. Before you can add devices you first need Setup Apple Business Manager with Intune.To perform the enrollment you will need a MacOS computer with Apple Configurator 2 installed and a cable to connect a device (e.g. omissions and conduct of any third parties in connection with or related to your use of the site. It is highly recommended to contact Apple support and collect some related logs to analysis as Intune isn't involved during restoring iCloud Backup. A user Cosmin-Gabriel Barau on Twitter raised Intune iOS ABM DEP Enrollment issue first. Membership is always free. This site contains User Content submitted by Jamf Nation community members. It helps you to show multiple values in your list even with pictures. Posted on That usually indicates a problem with the profile not a config or compliance policy. Ouch @Tolandese That is hardly a solution for a lot of devices, but good score if it works for you. This is obviously a huge, time-consuming, pain in the butt. If you experience issues when you push profiles or apps to client systems, check the system log file in Console. Anyway, I'm beginning to think there's some issues with Microsoft today. 06-10-2021 provided; every potential issue may involve several factors not detailed in the conversations All postings and use of the content on this site are subject to the. 04:44 PM. The Apple tech even stayed on the phone while we restored. any proposed solutions on the community forums. Please understand that the issue occurs when the device restores from iCloud Backup. Enroll with User Affinity - Choose this option for devices that belong to users and that want to use the Company Portal for services like installing apps. We didn't have Time Zone set, but we did have "Install Configuration Profiles before Setup Assistant." 02-04-2021 09:03 PM. Is it valid? Frederic , for the Sorel-Tracy city Hall. Yes the APNs token and DEP token are all valid and we did perform a DFU/Restore via iTunes as outlined here. A forum where Apple customers help each other with their products. Thanks for all of you responses. [PI-002844] Fixed an issue that sometimes caused Jamf Pro performance issues after sending volume purchasing invitations when the Allow installing apps using App Store (iOS 9 or later, supervised only) checkbox is deselected in the Restrictions payload. All postings and use of the content on this site are subject to the. If the device isn't removed from Jamf Pro first, it just gets stuck at "Awaiting final configuration" again and you have to restore it again. The final confirmation from your company is awaiting. Prerequisites. I also have an open ticket for this issue. Good luck! Now we have multiple devices stuck on the "Awaiting final configuration" screen. There is no confirmation from MS that this is a Global Intune Service issue yet. This means that my test iPad never fell into the multiple smart groups it should have, and therefore failed to receive most of it's config profiles and managed apps. Update: This is resolved. log into your DEP portal https://deploy.apple.com/ 2.) If iPhone stuck on update requested and you are unable to fix the device then your final option is to put the device into DFU Mode and then restore the device with iTunes. I will reopen my case and mention the above product issue. So as per @nbdavis @RBlount and @cbrewer this is definitely caused by install profiles before setup assistant - we have now turned this off.What we see is that the command 'device configured' is stuck in the list of pending tasks which is stopping the handoff from setup assistant. Apple will get in touch with them for verification over email or phone. We see this happening in our environment when our wireless profile gets installed during enrollment. 12:18 PM, Hello everyone! We too had this problem happen with a brand new iPhone. If there's any device overlap between the 2, we get this issue. received message: Awaiting final configuration (as usual) Received Location services prompt ( as usual) You do not have permission to remove this product association. Do you have Install Configuration Profiles before Setup Assistant checked in your PreStage Enrollment? Thanks for using the Apple Support Communities. I've tried unchecking "Install configuration profiles before Setup Assistant" in our prestage setting and it lets us finish enrollment, but the iPads stop receiving/processing management commands shortly afterwards and never complete their app deployments. Sep 8 @MSFT365Status are there any issues enrolling Apple devices to Intune? After schooling through I had hoped that I would be finding some hope, rather than an issue without a clear solution for half a year. 1-800-MY-APPLE, or, Sales and After erasing content & settings, the iPad requested the configuration from the MDM but has since been stuck on the "Awaiting final configuration from [Org Name]" screen. Click on the edit icon that appears when you move the cursor to the right of the respective DEP account. Posted on We've never had the "Set Time Zone" box checked and are having the issue. In this video I show you how to configure Apple Business Manager and Microsoft Intune for automated device enrollment for macOS and iOS devices. The A6M was designated as the Mitsubishi Navy Type 0 carrier fighter (, rei-shiki-kanj-sentki), or the Mitsubishi A6M Rei-sen. 01:35 PM. when I look into our profile manager, I can see the placeholder for the Iphone and all looks well configured ? I then push the cancelled profile to the iPad. Joined HotSpot. The configuration of Shared iPad devices contains of a few important configurations that should be in place and that are described below as prerequisites. Good luck, all! Please contact your administrator. Awaiting final configuration from "Microsoft" Guided Access app unavailable. device-enrollment-program. Just like @jphillips experienced, this was the key to moving on from "Awaiting configuration" Posted on Apple disclaims any and all liability for the acts, If the iPad has been previously connected to an MDM and has another MDM profile on it or if it had an activation lock (find my iPad/Apple ID) YOU will have to do this properly. Make sure that all needed ports are open. Here are the steps to register a FamiSafe account on parent's phones. You can enroll any device into MDM, with or without supervision. Anyone else find a resolution? Open "Settings" On the left-hand side find and tap on "General" On the right-hand side scroll to the bottom and tap on "Erase" On the next screen find and tap on "Erase all Content and Settings" After approximately 5 minutes the iPad should return to the "Hello" screen Push the Home button to proceed Choose English, then United States The following table gives a quick idea of the impact on services and customers. I had to remove my profiles from installing during the PreStage like @RBlount mentioned. Posted on All of our 13.x iPads enroll straight away and do not sit on the screen, which leads me to believe it's an iPadOS 14.x issue. I had manually added it to DEP with Apples Configurator, so I figured I had done something wrong. Would you like to mark this message as the new best answer? 05-06-2021 If you're dealing with this issue where you're seeing an iPad stuck at awaiting final configuration after enrollment and you have MDM commands queued up, reference PI-009296 with Jamf support. 10:57 AM. Posted on Maybe try turning that off and see if you can identify any bad profiles? I'll have to try that when I get another one I have to restore. Stuck on awaiting final configuration from "our organization" loop. This is def a known ongoing issue with Jamf. Posted on unfortunately the time zone suggestion does not work here as we have never had it checked. Lost your account password? We've done the impossible, and that makes us mighty. Thanks all for the feedback. All content on Jamf Nation is for informational purposes only. You iPhone now must operate better than before, don't forget what we have discussed. Can't get past it. Posted on We have been having a similar issue. [PI-002632] Fixed an issue that sometimes caused Jamf Pro to incorrectly assign and install apps purchased in volume. Jun 20, 2019 7:49 AM in response to ccprc. 02-03-2021 Jamf helps organizations succeed with Apple. Our clients now have to set a passcode during set-up, and then have to set a new passcode a bit later when our passcode policy hits it, which is irritating, but at least it works. Learn about Jamf. Highly Frustrating! On a similar topic, Microsft plans to remove thelegacy authenticationmethod from theiOS iPadOS ADE enrollment Profile. If "Comments" are required during the Recommendation stage it would be very helpful to Editor in Chief when making the final decision and limit the need to go back for more information. Check expiry and also look for any error displayed in red above the token. After registration you can post questions and access our members only forums. log into your DEP portal https://deploy.apple.com/, 3.) The Configuration is not available. I found a solution that worked for my devices, hoping it works for others as well. You said the iPad was restored using iTunes, but there is a very specific process (a "recovery mode" install) that you need to do. We are still waiting for more information from Microsoft on this issue. Select your MDM server 7.) To use Apple Configurator to deploy apps with an existing VPP Purchaser, you need Apple Configurator version 2.12.1 or earlier. This site contains user submitted content, comments and opinions and is for informational purposes More details are available in a separate advisoryMC284343. I'll keep everyone in the loop on how we resolve this issue without having to use a mobile hotspot. Id like to help. The MDM is processing the enrollment of the device, but doesn't seem to be doing anything with it: mdm. 02-25-2021 @jphillips "Looking up the record in Jamf and doing an Update Inventory/Send Blank Push most often helps it along and to complete." Restore the device to factory settings with iTunes. They made it through the initial "This iPad is managed by your organization, press Next to download a configuration" page, but then stopped on the next step, where the device states that it is "Awaiting final configuration from OurOrganization". Posted on Blank pushes, inventory update, etc, don't do anything. 07:45 AM. Check expiry and also look for any error displayed in red above the token.You should also check that the device in question has a DEP profile assigned at the following location Devices > Enrollments > Other Enrollment Options > Apple Device Enrollment (DEP). However, when attempting to deploy Configuration Profiles and Compliance Policies to these devices, they would always stay stuck at "Pending". Posted on The Company Portal is one of the authentication methods to use while authenticating users. 04:38 AM. 11:49 AM. 10:24 AM. Head on to Admin > Apple Business/School Manager > Apple DEP > DEP Accounts. If impacted, please look for IT427943 in your tenants. Apple disclaims any and all liability for the acts, I have numerous devices stuck at 'Awaiting Final Configuration' after the Remote Management screen. It looks like this is resolved for now by going into your PreStages and unchecking the "Set Time Zone" box. Going to Jamf Settings > Global Management > Push Certificates > MDM Push Notification Certificate and changing the push protocol from Binary to HTTP/2 as well as toggling off the "Install Configuration Profiles before Setup Assistant" option in our prestage settings seems to have resolved our issue. Copyright 2020 IBM Corporation. Customer has iPads in Apple Business Manager which is integrated with their MaaS360 portal. Update for those that might still be experiencing this: Unchecking "Set Time Zone" in the prestage seems to have solved this hang. 01-11-2021 10:27 AM, Hmmm, I have always been hosted and have not seen this behavior that I can recall in the past 4 years but just this morning trying to wipe some devices, I have 4 iPads that are sitting in this state :(, Posted on 12:36 PM. The current status of your manuscript indicates that your paper is with the editor, and he/she is evaluating your manuscript to arrive at a decision. 01:41 PM. @GBeau Agreed. Posted on 02-05-2021 The fnal decision on a manuscript can be either acceptance with major or minor revisions or rejection. 09:07 AM. Lone and behold, it seems the MDM Authority was set to Office 365 MDM. There are 2 tokens to check here for this enrollment issue : 1. the APNs token - go to Setup > Services > Mobile Device Management : check the APNs expiry date. Theres a current service incident that may be related. Take care. DEP iPad stuck at Awaiting Final Configuration screen, RE: DEP iPad stuck at Awaiting Final Configuration screen. We too have been seeing this the last couple weeks. SAM-LLC, call It appears the issue was the iPads and iPhones had to be upgraded to the https://discussions.apple.com/thread/7653108. I had the same problem, however, when I searched for the display name it was gone. Like @RBlount said, unchecking the Install Configuration Profiles before Setup Assistant checkbox fixed this for us. though it does make the wipe and reset process a little more involved. I noticed also that when trying to reset the iPad in configurator, the 3 failing devices always stay hung up on the awaiting final configuration step there as well. You can refer to Apple Business Manager documentation and check if you have completed all steps mentioned in the set up. At least that's been our experience. Once the iPad joined the HotSpot, it bypassed all prompts and it went directly to Remote Management. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of 11:52 AM. I was trying to enroll a 14.4 iPad all morning, about 4 times, but it kept hanging. Solution: Remove the enrollment profile from the device and wait that the Enrollment profile status ( Enrollment > Apple DEP) is Not assigned. 1 Answer to this question. iPhone, iPad, etc) to your Mac. Activating iOS on the device Downloading and applying cloud configuration Awaiting final MDM configuration If you enroll using Apple Configuration and provisional DEP and reset within 30 days The device will not re-enroll in MDM. log into your DEP portal https://deploy.apple.com/, 3.) Apple DEP - Awaiting final configuration Forums Technical Netbooks, PDA and Phones Apple DEP - Awaiting final configuration Welcome to EduGeek Click here to register for free. After doing that process, we plug them into Ethernet to complete the setup. 02-12-2021 Or you can download FamiSafe by Taping the below download buttons. We will be awaiting your final confirmation 43,400,000 results on the web Some examples from the web: We will be awaiting your final confirmation However, the green paper on health sector employees which we are awaiting will be important for the implementation of these measures. We have never had the "Set Time Zone" option checked.. wonders never cease. One worked fine, but the other three were repeatedly stuck on the "Final Configuration" step. It seems there is something getting hung up either from Jamf->iPad, or from iPad->Jamf that lets the other know "hey I'm done and ready to move on". It will sit at the Awaiting Final MDM Configuration screen, sometimes for a couple of hours, before moving on. 2. the DEP token for DEP enrollments - go to Devices > Enrollments > Other Enrollment Options > Apple Device Enrollment (DEP) > Tokens > Tokens. If you're using ADFS and you're using Setup Assistant to authenticate, WS-Trust 1.3 Username/Mixed endpoint Learn more is required. Opened a ticket with them on Dec 8th and there's still no solution in sight. wjohnston1989 Contributor 09-15-2022 01:57 PM iPad Enrollment Awaiting Final Configuration (Solved) *Update: We found the solution, the APNs cert had expired. Besides that, the main configuration of Shared iPad devices consists of the configuration and assignment of an enrollment profile for iPadOS devices. It appears the issue was the iPads and iPhones had to be upgraded to the latest version (DFU Restore did not work) and we had to enroll onto a guest wifi network (corp wifi and hotspot did not work). Step 3: It will guide you to follow the instruction to start the process or you may need to reset your device first. Now try enroll again. 10:44 AM. Then I went through and reassigned it in school manager, added it back to the prestage, then reset the iPad and went through the enrollment process. 0 Likes 02-06-2021 Posted on My cloud server was updated to 10.27 about a week ago and we immediately started having this issue. Customer has iPads in Apple Business Manager which is integrated with their MaaS360 portal. Posted on You'll have to use iTunes to backup/restore. Posted on Posted on only. During DEP Hi Joseph, Have you confirmed that all the Apple tokens on the customer portal are valid and not expired Have you checked to see if the customer has available licenses? To start the conversation again, simply I tried just removing it from Jamf and putting it through PreStage, no dice, then DFU didn't even work for me. Tap 'Pair' Select 'Allow' Select 'Close' on the Profile Downloaded notification Launch iOS Settings > Profile Downloaded > Install > Enter device passcode (if requested) > Tap 'Install' when prompted > Tap 'Trust' on the Remote Management notification then 'Done' Launch OurPact Jr. once more & accept any popups that display Enter the serial number again then choose "Assign to Server", 7.) Also, I've had trouble loading admin.microsoft.com to view any service advisories and https://portal.office.com/ServiceStatus/ServiceStatus.aspx won't load at all (maybe it's gone now?). I am hoping this gets attention as it is a serious issue. 12:47 PM. Left the iPads running overnight and it was still stuck on awaiting final configuration from "our organization". Refunds. See, Thanks all for the feedback. Has anyone experienced this before and if so how did you resolve it? 09:54 AM. I don't understand, we are experiencing this on more and more devices. Is it valid?2. I see this sometimes as well on iPads that are running iOS 14.x. Now that I am trying to use them with iCloud backups, they are having the exact same issue as all the others. If the iPad has been previously connected Hi Joseph Try to put the device in DFU mode and make sure the device is on a good known to work network. A forum where Apple customers help each other with their products. Step 1: Choose the Bypass MDM mode from the first page. The impacted tenants will get the details such as the root cause and workarounds for this issue in Intune Service Health Status Message. ask a new question. received message: Awaiting final configuration (as usual) Received Location services prompt ( as usual). For those interested, we've been assigned a product issue (PI-009403). 03-03-2021 For doing it along with DEP supervision, you have to follow the entire Apple verification process. Here is the link: https://support.apple.com/ Our workaround has been to delete the device from JAMF and then restore the device in iTunes. I will eagerly be awaiting your call. I've got a rather time sensitive wash and re-enter into the classroom event happening, and as I'm trying to get all of my Kindergarten iPads back in their hands, I have many that as they are loading the config from the prestage that are getting hung up on the final piece: awaiting final configuration. While registering on DEP portal/ Apple Business Manager, you must have entered the information about the signing authority of your company, along with their designation and contact details. 10:37 AM. All rights reserved. The devices do show up in Intune, and they even respond to a wipe command. 05-05-2021 Worked first time every time. HTMDAdmin Accountto provide news and latest updates on the known issue from Microsoft world. From your reply, it sounds like you are able to enroll while connected to a mobile hot spot but are experiencing difficulties when using your production network. Yes the APNs token and DEP token are all valid and we did perform a DFU/Restore Update: This is resolved. Apple has changed the end points and silently updated the article. I went a few screens back to Wi-Fi and changed it to use my HotSpot. Has anyone experienced this before and if so how did you resolve it? same here, with ios 13 was working properly, 10 out of 23 devices got iOS 14 and it always stucks with "waiting for the final configuration", when shared ipad is chosen. 05-10-2021 Stuck Awaiting final configuration. the DEP token for DEP enrollments - go to Devices > Enrollments > Other Enrollment Options > Apple Device Enrollment (DEP) > Tokens > Tokens. I created an online support ticket and get a great help from Microsoft.!! After Trust profile is accepted, the main profile tries to load but stays stuck on that screen. Luckily it's not widespread, but definitely adds to the setup process. only. That makes it an untenable workaround for us. Only seeing it with the 14.x iPads. 11:40 AM. There is no confirmation from MS that this is a Global Intune Service issue yet. It also successfully received and executed the Renew MDM Profile and Restart Device commands I manually issued. If i uncheck the install config files before set up assistant the iPad doesn't even go into Jamf. We have some apps scoped as autoinstall and some of those same apps scoped to be in self service. I was able to do a hard restart and that got all but one of my iPad through. Also, Check the quality of the network You said the iPad was restored using iTunes, but there is a very specific process (a "recovery mode" To support Tim Faulk's comments, this is also called a DFU. Bumping this as we began experiencing the same issue early in March after renewing our Certificate Authority. dep, Nov 10, 2016 2:44 PM in response to VilleDeSorelTracy, I had the same exact problem where the phone was stuck at the "awaiting final configuration from my company". If you enroll using Apple Configuration and provisional DEP and reset after 30 days The device will re-enroll in MDM. Was told this week it is PI-009362 causing the issue and is a planned fix in an upcoming release. Teddy_B, User profile for user: Step 2: Go through the FamiSafe V6.0 new features. Right now I'm trying unchecking the option to install config profiles before setup assistant fix, but we've never used the 'Set Time Zone' option. Then assign the enrollment profile again to the device and reboot it. Self Service is also not working for iPads, so it's causing quite a few headaches. I tried unchecking Install configuration profiles before Setup Assistant in my prestage and it did successfully get my test device through Setup Assistant and to it's home screen. I unassigned the iPad from my Apple School manager instance, then I deleted the iPad from Jamf. After that I did a DFU restore and after it completed, I set it up as a generic non managed iPad. Apple will get in touch with them for verification over email or phone. What sometimes helps me, when it gets stuck, I just restart the iPad and that will push it through when it gets to that step again. Posted on Of my leftover stockpile of 20 devices I run tests on, 17 always succeed no matter what I throw at them and 3 always fail. Cause There are two potential causes for this issue: There's a temporary outage with Apple services. 01-11-2021 Step 1: Download FamiSafe from Google Play or App Store by searching for FamiSafe directly. You can download service test app, that will check your firewall rules from your network against JAMF and Apple. Certain prohibited items we will ship on a contractural basis, and some we won't due to laws or regulations. David_231, call 11:29 AM. 04:28 AM. In this video,. go to Password Recovery Latest Threads Looks like no ones replied in a while. Since you can not set iPads to update more than once a day this really stinks because you either have to wipe the device or look them up individually to be able to check and re check it they are now able to get the configuration profiles. I've already unassigned and reassigned the devices to our MDM in ASM and then wiped the devices in Apple Configurator. Refunds. Posted on To start the conversation again, simply The customer tried restoring the iPad via iTunes but still getting stuck at this screen. Therefore, I changed it back to the display name that I originally gave it and the iOS update was completed and all the apps that I had assigned to this device were reinstalled. While registering on DEP portal/ Apple Business Manager, you must have entered the information about the signing authority of your company, along with their designation and contact details. During DEP enrollment, the iPad is stuck at a "Awaiting final configuration from
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