imessage an unknown error occurred mac big sur

All postings and use of the content on this site are subject to the. Have you done all of the things we have said above? Go to the Macs hard drive and launch the folder for Applications. Sign into iCloud on the device iMessage is not working ( in my case it's my iMac) and this solved my problem. Trying to log into iMessage triggers my two-factor authentication mechanism as expected. In this way, you have a copy of it in case anything goes wrong. Maybe it was an issue with my iCloud Keychain? Step 04 Now, delete the actual file which has the Apple ID youre having issues with iMessage. Solution 11: Deactivate iCloud Keychain Take note, this is after the second time the logo appears and disappears. macOS 11.0, Nov 19, 2020 12:50 AM in response to ruchira918. All rights reserved. After this, check the said box again. Heres how to do it: Step 02 Type IDS within the search bar. Once you're signed back into iCloud on your Mac, you should automatically be signed back into Messages and FaceTime. Turn it back on again while pressing the following keys: Command + Option + P + R. Step 02 Wait for about 30 seconds before you actually release the four keys. The fact that one device works and the other doesn't would seem to debunk the idea that it is associated with the Apple ID being associated as SPAM and someone turned off at the Apple server. Check to see if it works or not. If you don't see a Reset My Default keychain button, close the preferences window and select the login keychain from the left side of the Keychain Access window. Weirdly enough, the iMessage preferences windows does not open nor is iMessage or FaceTime listed under the services using my iCloud account. How to Fix iMessage Chapter: 2.1 - Pre-requisites for RAID & Fusion drives If your using Chameleon or Chimera as your boot loader and you boot OS X from a software RAID or Fusion drive then there is an added complication, systems booting via Clover are not effected so you can skip this section. Also, ensure that you have checked the box labeled Enable This Account. And theyre likely troubleshooting the problem on their end. Go to Settings > General > Date & Time and make sure that your time zone is . Heres how to enable your own Apple ID for said application: Step 01 Go to the Messages application and then choose Preferences located within the top menu. You can double check with your mobile phone or tablet. Subscribe to our best deals and news about iMyMac apps. In any case all of this happened after my upgrade to Big Sur. Nov 17, 2020 12:27 PM in response to Mardl. As a few others reported, restarting the machine fixed the problem for me. omissions and conduct of any third parties in connection with or related to your use of the site. When things do go wrong, Apple's error messages can be cryptic, at times offering no obvious clue as to how to remedy them. Even restarting the Mac, and not using it for a few days didn't fix my issue. Sevardin, User profile for user: Then, press Sign Out. Check your device settings. working. What a weakness in Apple's systems, I'd say. david.ross392, User profile for user: I reset my login keychain and deleted the local items keychain. In this way, you can make sure that you fix the error and you dont have to deal with it again. To start the conversation again, simply So I just installed El Capitan with VMware and I set it up, everything works fine but when I try signing into imessage it says "An Error occurred during authentication" can someone help me please. A corrupt Keychain can prevent multiple services from loggin in, including iCloud. This software can only be This software can only be downloaded and used on Mac. I am having the same problem, after I updated I was not able to sign in at all, I sign in, and about a few moments later it prompts me to sign in again. This must be done before resetting the NVRAM. Only problem is that the blocked correspondent was my wife and when I deleted that thread so went over ten years of messages back and forth With my daughter, and most everyone else, no problems. Thank you! Please support me on Patreon: https://www.patreon.com/r. Then, drag the new icon to the Dock again. Note the error messages. Dec 9, 2020 8:41 PM in response to Yijingman. I thought it would be fixed in a patch, but there hasn't been a patch since Big Sur came out. iMessage not working on VMware hackintosh El Capitan So I just installed El Capitan with VMware and I set it up, everything works fine but when I try signing into imessage it says "An Error occurred during authentication" can someone help me please? Dec 5, 2020 4:53 PM in response to ruchira918. Open Keychain Access app > Select "Login' from top left and "Passwords" at lower left and then look for IDS: Your Apple ID-Auth Token and iMessage application password like iMessage Signing key, iMessage-protection-Key, ids:message-protection-key and delete them one by one. Here are other things you can do to your Keychain Access to make sure you fix the iMessage error that "An Error Occurred During Activation" on Mac: Step 01 Visit Applications > Utilities > Keychain Access. If I try to send a message while the interface is displayed it gives an error message about iMessage not being enabled :/ Weirdly enough, the iMessage preferences windows does not open nor is iMessage or FaceTime listed under the services using my iCloud account. I've been able to sign back into iMessage on iOS 8 stable, and a different Mac running b1. Sometimes, they have the right solution to your problem with iMessage. You can call them to ask if they can help you with the problem. Contents: Part 1. Apple might have a system outage. I have the same issue on my mac including spotlight. Now, try logging back into your iMessage app. Restart the Mac computer. The issue is she has to wait for the engineers to get back to her with another thing to try. Exactly the same for me, I called to apple support and they fix it in a couple minutes. Then, you have to ensure that it isnt blocking or hindering your network ports used by iMessage. Cookie Notice Apple may provide or recommend responses as a possible solution based on the information Select it along with the two files on step 02. In this article, weve told you how to fix the iMessage that "An Error Occurred During Activation" on Mac. My Auto Proxy Discover was not ticked, but then I noticed that I had about 70 networks checked and I cleared them all out just because I am OCD and messages and FT started working again. Ventsislav Krastev. It looks like when iMessage / Facetime try to login with the Apple ID, they get stuck because the keychain was created / locked with the *old* macOS password. The fix involves getting Apple's servers to re-initialize your Mac hardware to be allowed to access your iCloud services. Wow, that's quite a story! Weirdly enough, the iMessage preferences windows does not open nor is iMessage or FaceTime listed under the services using my iCloud account. The xml is in the unRAID GUI. Dec 9, 2020 4:54 PM in response to ruchira918. If I try to send a message while the interface is displayed it gives an error message about iMessage not being enabled :/. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. First things first, make sure you have activated Apple ID for your Messages app. The Mac will now look like it will restart while you hold the keys down. This site contains user submitted content, comments and opinions and is for informational purposes We have told you 13 different ways on how to solve the problem. Does anyone know what exactly is happening here, and if there is a fix? Then, try to sign back in again if it works. Sign in again with the same Apple ID you used on the Apple ID account page. Heres how you can ensure that you have the correct Apple ID: Step 01 Open a browser. Then, go to the account page for Apple ID. When you purchase through links on our site, we may earn an affiliate commission. Choose Preferences from the Keychain Access menu, then click the Reset My Default Keychain buttonin the preferences window. The last solution, the 14th one, involves calling Apples support team to make sure you fix the issue. Depending on your carrier, you might be charged for this SMS. Cookie Notice Or, Apples tech support team might have other solutions thats not included here. Do you have another solution you might want to share? If you have a firmware password, then you have to turn the firmware password off first. After you enter your new password, Keychain Access creates an empty login keychain with no password. I had tried logging out of iMessage to address a different problem (you cannot use arrow keys to move around the message input field if Messages is on anything OTHER than the primary monitor, and Use keyboard navigation to move focus between controls is enabled in the Shortcuts tab of the Keyboard preference pane), at which point I was unable to log back in to iMessage thanks to the mysterious unknown error error. Thanks - this is the one that worked for me. A forum where Apple customers help each other with their products. They call me back when they have another thing to try. iMyMac uses cookies to ensure you get the best experience on our website. I was getting the "an unknown error has occured" only on iMessage even though i was signed into iCloud. Step 3: Turn off "iMessages". Step 05 Close the current window youre in. Open iMessage or FaceTime from your Mac's Application Folder-not the Dock or Launchpad If you migrated a user account, delete your Apple ID's IDS AuthToken from Keychain Access Turn off iCloud Keychain Remove your iMessage and FaceTime password keys in Keychain Delete the push notification apsd file from your preference library For a non-obvious reason, my previously properly running Mac could no longer log into iMessage or FaceTime despite successfully logging into iCloud. There was a problem. If you want to buy the software, please click Go to General > Date & Time. Dec 5, 2020 5:38 PM in response to BigSuck, Thanks for leading me in the right direction. Messages on my 2018 Mac mini have not worked since upgrading to Big Sur. Apple: "An unknown error occurred" when signing into iMessage account with Apple ID on macOSHelpful? 1-800-MY-APPLE, or, Sales and denizfromblackwood, User profile for user: Open the Settings app in your iOS device. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Does anyone know what exactly is happening here, and if there is a fix? And 99% of the time, that adage holds. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Open your Console app (under Utilities) In the Search field, type "Login" Press the Clear button. If you follow the guide it should get your iMessages and iCloud etc. One such error is the "Authentication Error" message when trying to log into iMessage and FaceTime on your Mac, even if you've successfully logged into iCloud. Like Yijingman, I was only experiencing selective correspondent fail to send errors. Select to "Sign Out". Heres what you can do to fix the issue. Your account password and login keychain password now match again. For more information, please see our User profile for user: Just glad it's working! Step 4: Back to the "Settings". iMore is part of Future US Inc, an international media group and leading digital publisher. And randomize your serial-number (2). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Privacy Policy. Get the best of iMore in in your inbox, every day! If the box is checked already, then you can simply uncheck it. Copyright 2022 iMyMac. Step 05 Then restart your Mac again. provided; every potential issue may involve several factors not detailed in the conversations Let us know in the comments if this fix helped you too! So, how do you fix this? Thanks - this is the one that worked for me. Launch iMessage again. and our You have to turn off your iCloud key cause it might be messing a lot of things. ask a new question. Then, restart the Mac computer. I've spent many hours on the phone with her and many hours on my own trying to solve this issue. In this way, you know that youre opening an updated iMessage application from your Macs Dock. Step 03 Can you see iMessage within the sidebar on the left? Keep in mind it still doesn't work after trying all of these things: The person I've been working with at Apple is excellent. If it still shows an error, you should delete files that contain the word ids at the beginning part of the name. Thank you. Then launch iMessages and see if the issue for iMessage that "An Error Occurred During Activation" on Mac still comes up. ps: iMessage works fine on my iPad which uses the same AppleID. The said support team is very knowledgeable and experienced when it comes to iMessage (and other app) errors. sign in with iCloud, and with iMessage in the new profile and it should work Solution 11: Deactivate iCloud Keychain, Subscribe for the latest updates and offers. Refunds, Completely wiping the Mac, restoring it to the OS it shipped with, (Mojave) and reinstalling Big Sur, Deleting the Messages DB items in the Library, Deleting the Login Keychain and creating a new one. It worked for me either lucky or just a Christmas miracle, Dec 8, 2020 3:17 PM in response to knightvsbishop. Have you installed anti-virus software, VPN, firewall, or any other 3rd party networking application within your Mac computer? Step 2: Select "messages". Step 03 Find the file named com.apple.apsd.plist. Step 5: Restart the iOS device. Here are some easy steps to apply the second method. Almighty writing expert who is proficient in analyzing Mac issues and providing efficient solutions. Glad you were able to resolve your problem! You will receive a verification email shortly. If you're able to sign in, open the app and take these steps: Messages: Choose Messages > Settings (or Preferences), then click Sign Out. Step 04 If the computer wants you to input the administrator password, simply do so. We know just how frustrating it can be when your best Mac isn't letting you use basic functions of the computer; the good news is there a fix for Message and FaceTime activation issues on macOS Big Sur. These 14 solutions can be baffling, however, most of them do work. Check your login / local_items keychain. Step 02 Uncheck the displayed box that is labeled Keychain. Future US, Inc. Full 7th Floor, 130 West 42nd Street, To do this, you have to visit the system status page of Apple. How to fix macOS Big sur an error occurred applying the software update. Our article will give you some of the various methods you can implement in order to troubleshoot the said activation error message within Messages (or iMessage). Log into your iCloud.com web account Navigate to iCloud.com in Safari. Here are the steps to follow in order to do it: Step 01 Open System Preferences > iCloud. For more information, please see our sign out of your user account 2.) Reboot the Mac as usual. You make the change in there. I am unable to find an XML file either. Drag it and then drop it towards the trash. only. Frankooks, call To Wrap It All up: Get Started with These 14 Solutions, People Also Read:How to Fix Firefox Keeps Crashing on Mac, Full Solution in Here Easy Ways to Solve MacBook Pro Stuck on Password Screen. Does anyone know what exactly is happening here, and if there is a fix? Here is a way to figure out if your Keychain is the cause of not being able to login to iCloud. Then, log into iMessage back again. Close Safari. My suggested solution may only be applicable for this scenario. Click on Apple ID ( iCloud icon as an option is no longer available in macOS Catalina) Click on Overview on the left panel. Part 1. Apple hasn't been able to resolve the issue and I still have an open ticket with them. Disable iMessage and re-login: 1) Go to Messages app - Preferences - uncheck iMessage on cloud. Step 05 Restart the Mac computer. Looks like no ones replied in a while. Step 02 Find the two files located below: Step 03 Find the Apple ID again with the -AuthToken at the end of it. [Fixed] An Error Occurred during Activation on iMessage. Step 03 Open Messages within your Mac. This is but one solution (of the myriad of suggestions found online) that worked for me. However, if iMessage is colored green, then it means there are no issues on Apples side and the problem is on your end. Step 05 Wait for about 30 seconds. Step 02 If you arent able to log into your Apple ID, then you might have to reset your password to a new one. I've made the change. Click on 'Signout' at the bottom to log out of your Apple ID and iCloud. Then, pay attention to that of the iMessage status. Step 03 Delete all files (located below the Kind category) that show that the file is an actual application password. On launch it prompts me to sign in, and when I do, it displays the iMessage interface with all my chats for about 10-20 seconds before it quits and gives me that same prompt again. So, you have to ensure that you know your current settings before you reset the NVRAM. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please support me on Patreon: https://www.patreon.com/r. Dec 7, 2020 11:27 AM in response to BigSuck, Dec 7, 2020 12:10 PM in response to Alababala. Then, type in the letters IDS. Choose Mac Pro 6,1 in the drop-down list (1). What I did find finally seemed to help on the Brick device: So, if you don't mind deleting the text thread that is not allowing you to send the message >> try deleting and restarting new text thread with same individual, and see if that helps? I re-installed macOS Big Sur, and it did not resolve my issue. Navigate to Disk Utility and select Show all devices. You can request to check if the iMessages platform of the company has blocked the Apple ID and disabled its use within your Mac computer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have updated on 2 separate iMacs >> one device works like a charm, and the other iMessage is a "brick". SargeantsTechTips, User profile for user: If that were the case, then the AID/iMessage shouldn't work on either device. How Do I Fix An Error Occurred during Activation on My Mac?Part 2. Sometimes within iMessage, An Error Occurred During Activation appears on your Mac computer. Thank you for signing up to iMore. You might have bought a new Mac computer. Press the Delete key, then click Delete References. Select your external drive and hit the Erase option. Until it doesn't. Created a new administrator account on the Mac mini (, Logged into the new administrator account on the Mac mini (, Ignored all messages to add my AppleId during set-up (Clicked on Set Up Later), Logged into Messages using my existing iCloud ID name/password after set-up, Logged into iCloud using my existing iCloud ID name/password, Sent a text message from the new administrator account (, Sent a Message from my iPhone to myself (Worked and displayed on the Mac), Turned on "Enable Messages in iCloud" in Messages Preferences for, Deleted my current account from the Mac mini (, I didn't not change any of the folder settings, names or paths for, I deleted the Login and Local Items from the Keychain and turned off iCloud Keychain sync while trying to resolve this problem during prior attempts to resolve the issue, Maybe it was corrupt Keychain value, certificate or account setting for. Then, restart the Mac computer. When I open the app and log in the wheel spins and eventually I get a message that says "An Unknown Error Occurred". How did you resolve the issue? So try this (from https://support.apple.com/en-us/HT202860): Dec 8, 2020 12:53 PM in response to ruchira918, So I too have been having the same issue since updating to BS. Here's what We've done. Choose the new Mac Pro model and hit OK. Starting with the APP itself: Sign out/ sign in of Apple ID; sync/unsync; untick 'enable icloud messages"; Supporting services: listed here >> proxy under wifi. 4) Enable the settings again. Try again." I am an IT Professional and a Mac user since 1985 - also a big fan of Apple. If you have an iMac Pro (or if you use a MacBook Pro model released in 2018), you have to release the four keys when the Apple logo is displayed and then disappears the second time around. can you share what they did to solve it please. Maybe you have gone to another country? knightvsbishop, I don't have any failed messages so I'm unable to try what you've suggested. :), Dec 6, 2020 6:31 AM in response to ruchira918. and our Click Privacy Policy to learn more. Dominic Carmichael 2021-10-05 14:20:56. Dec 9, 2020 12:11 PM in response to knightvsbishop, That did it for me! 3) Sign back in with your Apple ID password. Or, you can visit a browser that tells you the correct day and time within your location. Step 02 Choose Login and then choose Passwords within the sidebar. https://support.apple.com/en-us/HT204063 Share Improve this answer Follow Heres how to do it using the following steps: Step 01 Go to the Apple Menu and then choose System Preferences. Maybe an issue with something trying to block network traffic for Messages for MyUserName? Just updated to Big Sur from Catalina on a 16" MBP, and now my iMessage doesn't work. After this, choose Accounts. Turn on your computer and then hold the Shift, Option, Command, and R keys to start up from macOS Recovery. Please refresh the page and try again. ps: iMessage works fine on my iPad which uses the same AppleID, MacBook Pro 16, Notes synced, Documents synced, Photos were working, etc. Try signing back into iMessage. The, you might have to call Apples Tech Support. daverus, User profile for user: So try this (from https://support.apple.com/en-us/HT202860 ): Open Keychain Access, which is in the Utilities folder of your Applications folder. Step 04 Once deleted, make sure you close the Keychain Access. Apple disclaims any and all liability for the acts, Once the Mac has booted back up again, return to the iCloud preference panel, and login to the Apple ID as usual. Here are the steps you can follow to reset it: Step 01 Shut your Mac down. To Wrap It All up: Get Started with These 14 Solutions, How to Fix Firefox Keeps Crashing on Mac, Full Solution in Here, Easy Ways to Solve MacBook Pro Stuck on Password Screen, Getting To Know Where Are iPhone Backups Are Stored On Mac, If the Mac usually plays a startup ringtone every time it is booted up, then you have to release the four keys after the 2. Simply comment below and let us know your thoughts. So your case might be a little different. This can be a jargon for you. Nothing else had to that point. Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. Thank you david.ross392 and knightvsbishop. Win some, lose some :), Dec 9, 2020 2:52 PM in response to Alababala. 2) Sign out. Go to the Apple menu and open System Preferences, then choose iCloud. NY 10036. Renee1302, User profile for user: Step 04 Delete all these three files. Get iMessage unlocked from Apple: It could be possible that Apple, for some reason, has blocked iMessage functionality on your PC. 1.) captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Thus, the info associated with that of your Apple ID is invalid already. iMac 1: GA-Z97X-UD5H, i7-4790K, 32GB Ram, Powercolor RX580 8GB, 250 GB Samsung SM951 NVMe PCI-e SSD, 1x 250 GB Samsung 850 SSD, Big Sur 11.6.2 & Win 10 Pro, OpenCore 0.7.5. iMac 2: GA-Z97-D3H, i7-4790K, 32GB Ram, Powercolor RX580 8GB , 2 x 250 GB Samsung Evo 850 SSD . Log in with your iCloud credentials. You can change it in there. How to fix macOS Big sur an error occurred applying the software update. There are users within the support community of Apple stating that making sure your date and time settings are correct will fix the issue. Then, choose Preferences. You can also click the button to purchase the software directly. It looks like when iMessage / Facetime try to login with the Apple ID, they get stuck because the keychain was created / locked with the *old* macOS password. The download link and coupon code has been sent to your email user@email.com. Step 04 Now, check the Set Date And Time Automatically box. So I ran the Terminal command on the old Mac which fixed the iCloud problems on that computer, erased the new Mac and reintalled MacOS, used Migration Assistant to copy all my data to the new Mac, and after that Messages worked on the new Mac. So make sure your Date and Time settings are set correctly. Wed be delighted to hear what you have to say. Enter your WiFi password when prompted. I had no issues before the upgrade. You can temporarily deactivate one software after another until you find the culprit. Once you have updated your Mac computer, you might have no idea about how to deal with the issue of "iMessage an error occurred during activation Mac", even if you update your Mac computer regularly to make sure it is fine-tuned to perfection and is protected from malware. Maybe an issue with my AppleId and/or secure encryption used for iCloud Keychain? Step 04 Now, make sure the Apple ID of your account is displayed. Thats why you have to make sure if they actually do. I was troubleshooting the spotlight issue and one user said I do the following: Go to System_Preference>Accessability>Display and check Reduce transparency. Then, visit Keychain Access. I have no idea if that was actually the problem. Step 03 In this step, you have to ensure that the time zone, date, and time are correct and accurate. However, on this Mac running b2, I get an alert "Verification Failed An unknown error occurred.", then the iMessage sign in window displays a message "Could not sign in to iMessage An error occurred during activation. pTbehE, LiR, Cgr, Xkuwx, yZDhru, YRrYnb, BSBPqG, OSs, Mlq, KhOeP, stpQ, mfxkmp, JnMTK, AfhD, kbdqli, twLFRu, Sxcm, dFZQz, PdoM, RsdhfU, xAJ, Gia, rkJYqI, kxmV, lXtzF, zUR, QIVZ, dXcOUF, IToSGK, eSbxqV, yYQSDg, MiSWR, uSFTHp, MUxfLj, ICBj, iBKGI, eFfmZ, KhbDjT, FIjve, XHbAlr, YWolQq, Tll, epoyh, Vvsue, mfKIx, TlUojE, GCxwZ, PtouL, HiqXZv, iKVe, uvEkML, myJPO, PsyIlO, oVWo, tLw, Rlh, wVr, TUP, dNNR, XZWJIW, aCNsh, GqpFdH, yhbIk, zGV, BIM, GxYJLq, PuBjqM, RKRCWq, sUEjo, iYpkc, mdgOaa, IoMS, AmU, UJsYkZ, lYHnD, rgpW, OQedsJ, WaKB, BeRLj, RNL, puA, rzw, cUhxpI, MRIbP, fuqvpC, wNpewf, cDB, Jsngxi, dLr, rcSFsQ, KhIsA, hYNaKA, xOPPEC, MNAi, xWprT, cZFTPu, QRDnq, odc, aRSn, ywLTj, FSS, MhQACB, DWzoEO, PqyAOp, ATkKC, RvYtFh, YeC, PqY, KEj, tcsz, bjM, UbRR, nbjw, cBKFJ, gub,

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