lot's of rice, beans and what looked like road kill chicken. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Top room amenities include a minibar, a flat screen TV, and an additional bathroom. They dont want their pecos because of the extreme inflation right now. Banking apps, eBay, or Facebook market place are all blocked here. So, we asked for the Manager (Javier). They had fully stocked bars with all the varieties. Official Website of Meli Hotels International CUBA 2001 - 2022. This resort (The Reserve Paradisus) was sold as something it is not though. No milk or cream. At times bars were out of certain things. Personalised welcome and stay, extra services in your room, early check-in and late check-out, and much, much more. Hotel's Contact Information. Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. Staff were friendly and attentive. Supplies were rationed to 1 - 1500ml bottle of water, 2 coffees, 2 cans of beer, and 1 roll of toilet paper per day for each room. Payments made by partners impact the order of prices displayed. BUT very poorly maintained broken and just flat out ripped off ladders, mounts with bolts just left in place. Pool bar at the reserve pool was not in use by no other than the staff choice it seemed. Choose our The Reserve rooms and suites, some with direct access to the pool, to discover the most intimate and elegant spaces, with personalised assistance from a designated . Discover total relaxation. It was a last-minute reservation, and it turned out one of the best vacations we've ever had. This section, formerly known as Family Concierge by Paradisus, will please to your kids with its two children pools. Also, i'm booked to go there at the end of March! Yes, laundry service and a clothes dryer are offered to guests. Own or manage this property? Its elegant design goes hand in hand with live cooking shows. The day before we left, we caught up with the Manager (Javier) again and he now said he would transfer me the money if I provided all the necessary banking information which I did. Are any cleaning services offered at The Reserve at Paradisus Varadero? As for all royal service guests, we had la carte every night. Luckily The Reserve pool was not green. One thing is to feel you are really getting screwed over and the other is when they offer to make it right and in turn, bend you over again, that is just disgusting. What a DISASTER! Lastly, why would treat guests this way as they know how word travels. Which popular attractions are close to The Reserve at Paradisus Varadero? We recommend calling ahead to confirm details. Royal Service at Paradisus Varadero 0 Km. I was upset when I started writing this so I told the front desk what happened. When I asked for the meat and veg to go in the pasta, she ignored that and proceeded to look at the stack of clean plates and grab the one beside the stack which was visible dirty, and serve the food. We spoke to a few other guests who also had ants in their rooms and multiple people had to change rooms due to lack of cleanliness and broken AC. Booking the THE RESERVE JUNIOR SUITE room at Paradisus Varadero Resort & Spa. For details. None. I said I wanted ham in the sauce.so she spooned it on top with. Read certified reviews for The Reserve At Paradisus Varadero on Monarc.ca. You can get around banking apps by going to the full site. What do you have? Oh and yes the food isn't good.but that's to be expected for Cuba. The Reserve at Paradisus Varadero, Varadero: See 22 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #62 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. At least if we would have been informed prior to coming, we would have brought a few bottle ourselves. Toilets did not flush, if we couldn't wash our hands how were staff washing theirs and washing dishes correctly? The Paradisus Varadero Hotel is located directly on the beach of Varadero, within walking distance of an ecological reserve. Many drivers, driving around workers or talking, asking for a ride seemed to be an inconvenience (even if you tip each ride). They claim their have been out for months and in fact, there was, none on the island. Book your restaurant in advance for any day of the week and enjoy the exquisite flavour of our food. We returned from our Vacation on March 31st and with repeated messages to both him and the General Manager, we have heard nothing. Toilets did not flush, if we couldn't wash our hands how were staff washing theirs and washing dishes correctly? Feb 16, 2022, 8:02 PM. Pre booked our 2 al la carte restaurants, when I told her about our anniversary, she said she would send a bottle to the al la carte, never happened. The rooms: Spacious and clean, but the sheets and pillows were not (stains and holes) also ants everywhere. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. Ask Jorge_Pedroso about The Reserve at Paradisus Varadero. Hand hygiene was lacking, I saw alot of cross contamination. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. They don't change the bedding only remake your bed daily. The resort is beautiful. At The Reserve you can enjoy an exceptional beach area in the amazing seaside resort of Varadero. The suites are spacious, impeccably clean and maintained. At one point another guest plugged in their own personal phone to an AUX cord just so we had something to listen to. Street 53 between 1 and 2 avenues number 5306 Autopista Sur, Sector Punta Hicacos, Varadero 42200 Cuba. I have never been to Cuba before. If you wanted a drink you needed to get out of the pool to get one. See more questions & answers about this hotel from the Tripadvisor community. The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #59 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. What a DISASTER! The suites are spacious, impeccably clean and maintained. Reservations, transfers, etc, Discount (%) on massages at YHI-Spa (or outside of the Yhi Spa), Drinks service and refreshing wipes available on request, First pressing service free (two pieces per pax), Free late check-out guaranteed up until 14:00 hrs, Free late check-out until 4 PM (according to availability), In-room spa only for rooms with bathtub or whirlpool bath ($), Independent building with exclusive rooms, Personalised check-in/check-out at separate reception, Personalised welcome card with the guests name on arrival, Piscina swim up exclusiva en hoteles con swim up, Priority reservations at la carte restaurants, Towels for beach / Swimming pool in the room, The first to receive offers and promotions. Temperature of foods, colds were warm hots were cool. The rooms measuring 113.2 m with views of the gardens and the pool are designed to please every member of your family. My family all ended up with upset stomachs. The royal service always had a cart or 2 waiting on them but the rest of us had to catch one like a cab in New York if we were lucky. We also feel Redtag should not endorse these Hotels with glowing ratings when they know this is not the case. Let me start off by saying this was our first and last time. 234The Reserve Junior Suite 20The Reserve Junior Suite Garden Swim-Up 20The Reserve One Bedroom Master Suite 10The Reserve Two Bedroom Master Suite. No milk or cream. And I really would have given this place the benefituntil what happened tonight. There is a food shortage right now in Cuba, we were not notified about this ahead of time. LOVED the resort, and definitely am coming back again. Surrounded by rhythms, dancing, excitement, fun and live entertainment, you can enjoy a relaxing time on the terraces with a wide range of drinks and cocktails. Let me start off with, I have been to Cuba many times, so I know what you expect. Yes, free parking is available to guests. We chose to go at this hotel because they have baby club. The best feature of this resort is the staff. If you continue browsing we will assume that you are allowing their use. So, we asked for the Manager (Javier). . The bar in the main lobby is brutal. From the time we arrived and sat at the bar to start our Vacation, the issues started. Does The Reserve at Paradisus Varadero have airport transportation? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112617738', '');}, 'log_autolink_impression');Cuba.. /es/hoteles/cuba/varadero/the-reserve-at-paradisus-varadero How this Hotel received the 5 Star rating it has is an absolute mystery. And she said she would set up a something special in our roomagain never happened. We asked for more water especially even tipped the gentleman supplying the water and beer to no avail. We attended this Resort from March 24th-31st, 2022. Junior suites and suites offer superior comfort, personalized service in the Royal Section, and an exclusive family section in The Reserve. After I paid and stepped outside, the Manager said he only had $40 but would get the the rest. Paradisus Varadero Resort & Spa: A wonderful family vacation at Paradisus The Reserve - See 7,610 traveler reviews, 8,722 candid photos, and great deals for Paradisus Varadero Resort & Spa at Tripadvisor. J.& A Anderson, Resort was beautiful. I have stayed at Royal Service at Paradisus and used some of the restaurants/bars at The Reserve. Public washrooms: Were clean but toilets wouldn't flush and/or couldn't wash you hands (due to no water I assume), also if you got lucky there was toilet paper. Claim your listing for free to respond to reviews, update your profile and much more. For adults only. We spoke to a few other guests who also had ants in their rooms and multiple people had to change rooms due to lack of cleanliness and broken AC. That part of the hotel is new and caters to families so I'm sure it will be a great . But no, the Hotel kept that information quiet for obvious reasons. Taking . After I paid and stepped outside, the Manager said he only had $40 but would get the the rest. Free parking. Enjoy the pleasure of having your own lounge, as well as private restaurants, bars, beach areas and swimming pools for our The Reserve guests. All rights reserved, Assistance in organising excursions and visits. See more questions & answers about this hotel from the Tripadvisor community. This is a side note, and not about the hotel but as a heads up, don't expect any apps on your phone to work. Ir al contenido principal. I take you advice then . My family all ended up with upset stomachs. Tripadvisor performs checks on reviews. Food is decent for (ta && ta.queueForLoad ? The resort is beautiful. In the first place, the prices were absolutely outrageous. Covid has really hit the Cuba economy hard. You'll be immediately entranced by the wide selection of cocktails, rums, wines and spirits served in the bar; just visit the restaurant area and order the perfect combination. Which popular attractions are close to The Reserve at Paradisus Varadero? There weren't any hand sanitizer stations on the resort. The Reserve at Paradisus Varadero: Estancia maravillosa - 23 opiniones y 82 fotos de viajeros, y ofertas fantsticas para The Reserve at Paradisus Varadero en Tripadvisor. She gave me a dirty lookthen made my food. The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #59 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Paradisus Varadero, Varadero. A 1,2 km de The Reserve at Paradisus Varadero. We drink Vodka and Tequila. If you have forgotten your password, please enter your email address to be sent a new password, REGISTRATION IS FREE AND ONLY PROVIDES ADVANTAGES, Due to the pandemic, we recommend you check the protocols and regulations issued by the Cuban Ministry of Tourism before starting your trip. The Reserve at Paradisus Varadero: The reserve paradisus (2 out 5) - See 23 traveler reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero at Tripadvisor. Bring lots of Canadian dollars because thats what they want. The most welcoming natural . We enjoyed very much our vacation. When the next person moved up, I said I was there first. Meli Cuba Hotels. Since we were upgraded to royal service, we had an almost private beach, sugar-white sand, comfortable depth for someone who swims well. Save. Staff were all excellent. The baby wadding pool has a bunch of tadpoles in itso clearly not cleaned regularly. Canadians are their number one clientele, how could they be so stupid? Have the ponds and fountains unmaintained or empty completely. We also learned from vacationers at other Hotels in the area as we walked the beach, that none of them had the experience we had. His response was to let him see what he can do. The most welcoming natural landscapes, spacious and comfortable rooms, exclusive bars and restaurants, personalised services provided by butlers or a Family Concierge ($) are just some of the exceptional details you can savour this holiday. Room tip: Como no reserves en el royal,estas perdido . Dont assume credit cards are accepted anywhere. We enjoyed ourselves very much with support of our concierge team Lilly and Dennis. Gin? Does The Reserve at Paradisus Varadero offer any business services? Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. Savour this innovative boutique hotel concept with your partner or family. Cash is best. Algae growing on stools and walls, some pools shades of green. Enjoyed the reserve buffet as there were less people and staff more attentive. The worst though some of the tiles were chipped or cracked leaving many people with cut toes. Are there opportunities to exercise at The Reserve at Paradisus Varadero? In 40 years of Travel, we have never felt so compelled to write a review. This is the lowest of the low. Yes, The Reserve at Paradisus Varadero offers airport transportation for guests. We were not alone in our upset. How this Hotel received the 5 Star rating it has is an absolute mystery. That never happened. You eased my mind. Click on the preview-image above to see the full-size version of this Property Map. In the first place, the prices were absolutely outrageous. What are some of the property amenities at The Reserve at Paradisus Varadero? facility: Very spacious and seems to have everything a resort could need just not maintaining or utilizing them. French fries or really anything enjoyable. It just got worse. Travel Agents; Contact; Login +1 844 428 0385 . How and why would you open an "All Inclusive Resort" rated at 5 Stars to guests when you know 100% that what you are advertising is completely false. Conveniently located restaurants include Xanadu Restaurant, Restaurant La Arcada, and La Panchita. 806 Junior suites spread across 70 1.2 and 3 story bungalows 6 Pools including 1 exclusive pool at Royal Service section 3 at The Reserve section Lounge chairs Beach towels 3 Buffet restaurants (2 of which are exclusive . On day 4 we received an extra bottle of water 2 in 1 day! Staff were friendly and attentive. ever, and drinks. We enjoyed ourselves very much with support of our concierge team Lilly and Dennis. Some of the more popular amenities offered include a swimup bar, free breakfast, and free parking. There weren't any featured drinks or suggestions to guests. At times bars were out of certain things. We highly recommend this hotel. She gave me a dirty lookthen made my food. 0.1 km from Paradisus Varadero Resort & Spa. There is no reviews about the reserve and the main hotel is not a top ranking. Kamila is a real treasure to the resort. It was a last-minute reservation, and it turned out one of the best vacations we've ever had. Tripadvisor performs checks on reviews. Many other guests were up in arms. We highly recommend this hotel. There weren't any featured drinks or suggestions to guests. I couldn't believe that just happened. Which room amenities are available at The Reserve at Paradisus Varadero? Had a large rain shower, everyone was walking with umbrellas, we didn't have one so we asked for 1, they said they will bring it to our room2 days ago. This resort (The Reserve Paradisus) was sold as something it is not though. I definitely recommend working with them first thing to set up your reservations, excursions, and ask any of your questions. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Other things TV didn't work for 3 daysas the remote was an RCA for an LG TV. I have stayed at Royal Service at Paradisus and used some of the restaurants/bars at The Reserve. We ended spending another $200 American ourselves for the balance of the week. There is a food shortage right now in Cuba, we were not notified about this ahead of time. Which languages are spoken by the staff at The Reserve at Paradisus Varadero? The wifi is annoying, you only get it for 10hr increments, then you need to go back to the front desk so they can extend it. Relax on a large and quiet stretch of the beach at Paradisus Varadero Resort & Spa, with comfortable sunbeds, sunshades and hammocks. Just back from the reserve. Our AC worked well but from talking to other guests it seems to depend room to room. I would like to mention the manager Philip, he was very receptive and helpful. What do you have? Cuban rum and some times beer. One thing is to feel you are really getting screwed over and the other is when they offer to make it right and in turn, bend you over again, that is just disgusting. This is the lowest of the low. The pool bar in The Reserve side was not set up or in use. Our team checks each review posted on the site disputed by our community as not meeting our. The rooms: Spacious and clean, but the sheets and pillows were not (stains and holes) also ants everywhere. Transportation: Many carts PARKED! Me and my family were for the first time in Cuba. 1. Surrounded by Caribbean flora and relaxing spots, the ground floor of the bungalows accommodates charming rooms with views and direct access to the pool. You can stand there waiting to be served for 10+ minutes, locals were served 1st. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This resort is supposed to be 5 star, and I get Covid has hurt, but the resort is full of locals, last night I saw a mother take her 6 yr old to the garden in the middle of the buffet to pee, not sure if that is a comment on the how far away the bathrooms are or what is acceptable behavior. The bar next to reception will welcome you to the hotel. They dont want their pecos because of the extreme inflation right now. The food was not good at all. We drink Vodka and Tequila. N. 2 de 326 sitios donde alojarse con la mejor relacin calidad-precio en Varadero. We attended this Resort from March 24th-31st, 2022. If you have forgotten your password, we will send a new one to the email address provided victorialM7961LZ. The girls were extremely professional and took care of our baby during our journey. This resort is supposed to be 5 star, and I get Covid has hurt, but the resort is full of locals, last night I saw a mother take her 6 yr old to the garden in the middle of the buffet to pee, not sure if that is a comment on the how far away the bathrooms are or what is acceptable behavior. The range of delicacies of the international cuisine will captivate your taste buds, as you savour the delicious breakfasts, lunches and dinners offered by its unique cuisine. On day 4 we received an extra bottle of water 2 in 1 day! That is not how you run a business. The Reserve at Paradisus Varadero, Varadero: See 23 traveler reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #60 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. Offering superior comfort in its rooms, preferential spaces for both adults and families, butler service and a Family Concierge, guests will enjoy the most luxurious amenities throughout their stay. WTF! Look at 22 photos of the property. The girls were extremely professional and took care of our baby during our journey. Yes, The Reserve at Paradisus Varadero offers airport transportation for guests. We have been 9 times to Cuba and never experienced this shortage. Top room amenities include a minibar, a flat screen TV, and an additional bathroom. 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