When I didn't get a tracking number, I called TicketsNow on October 25 and was told the ticket was double sold by the seller and that they would definitely find me a ticket that I could pick up locally when I arrived in Jacksonville. So the solution was for me to meet the scalper at some sleezy hotel or restaurant to pick up the tickets! It took 9 days processing. I have my Chase credit card bill to prove it. They allow individual resellers to list tickets they can't use for theater, music or sporting events and sell them directly to I wrote to the manager and here is their reply. I am almost positive that the entertainer or the venue does not see any of these profits. I live in Mexico and always wanted to see The Killers play. He picks up saying "Hi how can I help you?" Report: A beautiful day for Bono and Morocco Event cancellation policy: Ticketmaster did not list the concert nor give a redirection warning to the TicketsNow site. The case i asked the rep to call back the vendor again for either the vendor still didnt have their tickets yet or they did not follow throgh and ship immediately as we were told. Misleading a customer in any way is unacceptable. On July 12, 2010, I purchase two tickets for my parents to see Joel Osteen. I dont think you can outsource relationships but thats just my opinion, Domek told the Daily Herald. I have also left 3 different voice mail messages on the first representative's voice mail and am still waiting to hear back from her. ???? People who misplaced the cheque they received can contact the Settlement Administrator and request a replacement cheque (which must also be cashed by January 27, 2014) at no additional cost. A Legendary Lifestyle is Closer than You Think. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. If so, why couldn't they have said that in the first place?? This whole thing could have been avoided if ticketsnow would mandate a note to be placed on expected shipping date.. for once again if i knew this vendor was not expected to ship until 1/6/09 i would have went with someone else i have a feeling i will be praying for my tickets to show up. BEWARE! Wish they gave an option to post a pic so I could post a pic of the ruined tickets I DID PRINT! So, in summary, I paid and I am still paying!But again, don??t they verify who they play the middle party for? Prior to purchasing, you are given the opportunity to review all costs associated with the order and you are able to review the details of your order, including the Section, row, & Service Fee prior to hitting the Submit Order button. Information provided by various external sources. END OF STORY. There is nothing more frustrating than sitting on hold only to have a representative give you a completely opposite story from the last representative you spoke with. between the rep and i we figured that since ups/fed ex was closed on 1/1 that they would have to have the tickets in hand by 12/31. NEVER WILL USE TICKETMASTER OR TICKET NOW AGAIN! Since my conversation with that agent, I have called back and spoken with 3 other representatives who have provided me with very little assistance. Thanks for you time I spoke to 2 representatives; one female, one male, before I got to the male manager. This is the MOST confused, unprofessional, unorganized, screwed up bunch of bumpkins I've ever had to deal with. Luckily I was in San Francisco few days before they played. If you use social media in one form or another, theres a high chance youve seen hordes of Taylor Swift fans scrambling to get tickets to the 2023 Unfortunately we bacame part of the mandatory evacuations in Ventura county due to the Woolsey fire. I used a VISA, not MASTERCARD. Those seeking tickets were subjected to hourslong waits and a website that sometimes crashed, sending them back to the beginning of a virtual queue with thousands ahead of them. He says "Oh yes. Buyer Beware! BAIT and SWITCH After many calls and many hours and so many different stories from the numerous people we were shuffled back and forth with the tickets were electronically delivered 2 HOURS before the concert was to begin!!!! The tickets were for the hockey game between NY Rangers and Pittsburgh Penguins in January. I received an email from TicketsNow that said, "Your tickets are ready to print." I called this morning and sat on hold for a rep for about a half hour and had to give up. I said, "Yes I think you know my situation." abercrombie sunday shorts; what do leggy plants look like; tevez first goal west ham; i'd be darn, they didnt have the tickets yet. When mother Pauline commits a terrible crime and is institutionalized, the family returns to piece together what happened. Select Refund.. Why was I on hold on and off for an hour for them to investigate my account, IF this is a regular occurrence for account to go "BLOOP"??? I have spent close to 4 1/2 hours on the phone waiting to speak to someone from this office or sitting on hold. How can you justify such inflated mark ups on tickets to entertainment events. View the upcoming schedule and the best seats available today. In a market and economy that has been hit by so many unethical practices I can not believe that this company is allowed to thrive. I paid $877.XX for 2 Seats. There was no evidence of the tickets being secured. Unfortunately, per our sales terms and conditions, there are no cancellations, refunds, or exchanges on any order once it has been submitted to us. Our content is intended to be used for general information purposes only. This is very sad and I wishes someone found put an end to these thieves. On 12/10/08 we received an invoice stating our tickets will be shipped approx 1/6/09. In my opinion the confidence in the CEO will just continue to erode until she figures out that TicketsNow was first and foremost a people company. It said that "based on the volume of traffic to our site, Taylor would need to perform over 900 stadium shows (almost 20x the number of shows she is doing) thats a stadium show every single night for the next 2.5 years.". The interview was conducted following the announcement in the fall that TicketsNow was laying off more than 60 employees, but was published this week. She assured me that since that note was put on my file immediately, it was very clear that anyone processing these tickets could clearly see that this ordered was canceled. We have yet to see if the tickets are good and if the seats/row are the same on the ticket. Eventually they overlooked their policy rule and the fact they had the wrong credit card on file & just flat out told me that the "tickets ARE showing up as listed on their end." Sen. Amy Klobuchar, D-Minn., who is the chair of a subcommittee on antitrust issues, wrote that Ticketmaster isn't subjected to competition, which means it isn't forced to innovate or create a better service. Here are the steps: Log in to your account at Ticketmaster. Pencils Down: Princeton Review Revises Marketing following TINA.org Investigation, Nutrafol Needs to Shed Its Deceptive Hair Growth Claims, Regulators Act on TINA.orgs Complaint Against Rihannas Savage X Fenty, { setTimeout(() => { document.getElementById('headersearch').focus(); }, 300);});">. This web site needs to be improved to ensure that other customers are not facing such confusion. Which means TicketsNow sold tickets they didn't even have in the first place and marked the price by 75%. When I called customer service they told me they are resellers. Consumer complaints further allege that upon realizing that the tickets they have purchased were significantly more expensive than the Face Value price - this price allegedly not having been disclosed in advance and consequently rendering consumers not able to make an informed purchasing decision - consumers allege to have had no recourses available to them; no refunds, no exchanges, and no cancellations, as per the company's contract. Claim your profile to access Trustpilots free business tools and connect with customers. Can you explain to me what ticketsnow did to you? The site needs a clearer checkout point where there is a total presented so customers can review their order before it is processed. Any further emails received will be noted in your account with no further response unless specifically from your credit card company. November 17, 2022. Very nasty and unprofessional!They also claiming that I had time to review the order. DO not buy from this company! It said that was the most tickets ever sold in a single day for an artist. however when you call the 815# it goes right back to the call centers. The company provides tickets for sports events, concerts and Be aware, TicketsNow does not have tickets in hand. I immediately called and voiced a concern that if this date had been made aware to me prior to my purchase, i would have went with one of the sellers who stated their tickets were in hand and ready to be shipped. I have confidence they will get this figured out.. Representatives for Swift didn't immediately respond to a request for comment. Get your What Happened To RnB tickets from Tickets For Less. Find out how we combat fake reviews. See What Happened To RnB Event Dates and find your seats using our industry best interactive maps. I decided to check on ticketsnow and bought an expensive ticket because they are worth it (I guess never saw them). Buy Tickets And View The Schedule For What Happened To RnB from Box Office Ticket Sales! Today, I have opened up my email to discover that contrary to the information given to me by 2 representatives from this agency, my order has been processed against my repeated requests. Pick the I told her I hit the X at the top of there site to exit the program and that I never bought the tickets, anyway I disputed this with my credit card company we never went to the show and now they are charging me $215 for a show we never went to. Lousy service. Thank you, you have successfully subscribed to our newsletter! On the left side of the screen, click My Tickets.. How do I know others have seen my tickets if I can't even see them, nor have they sold in all this time (they are good tickets, close up to stage, for fair price)? Call To Order 877-685-3322 MLB American League. There was disclaimer which indicated that if 48-hours before the event I still hadn't received the tickets to call customer service. Ticketmaster said that even if a ticket sale goes perfectly, fans still tend to leave empty-handed. Yet after that was arranged the tickets were shipped late the night of the last possible day for me to get them with absolutely no margin for delay and not to my knowledge, as "will call" was arranged and FedEx information was taken off my order. Who invested in TicketsNow? You made the mistake. Check Tickets Now for resellers. I accidently forgot to indicate how many I wanted and after the order was placed I realized I had ordered 7 tickets. so we are expected to board an airplane for florida with no tickets in hand. Finally after over 3 months of waiting, I decided to log into my account to see what was up. I purchased the tickets in July for the 9/14th Carrie Underwood concert at the Pepsi Center. See ticker below. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Sure enough, the # was valid. I imediatly called them and they said all sales are final. I purchased tickets a week ago and the order doesn't even show up in my Order History on the ticketsnow.com website. The next customer care representative, assured me that Friday night agent did in fact put a note on my file indicating that I did not want these tickets on Friday night after I called. As of April 5, 2021 all in-game items are no longer accessible. People who did not receive a settlement cheque, but believe that they purchased eligible tickets, can contact the Settlement Administrator, which will determine whether they are in the class and entitled to a cheque. TicketsNow waited until a few hours before the game to try and find me a ticket. All looked legit until I got the tickets and saw what the price really was. Charged my credit card, refuse to refund. I was thinking that an error like this would be fixed but the bank said they had to call them again. Due to the pending dispute to be filied through your credit card company all contact from this email forward will have to be through them. This company is a complete joke of blood-sucking mosquitos who re-sell tickets they don't even have and the reason artists are finding alternatives other than Ticketmaster to sell tickets. Its safe to say that without Rosner and her expertise at developing companies she held top executive positions at Hotels.com and Expedia TicketsNow would not have commanded the $265 million price it received from Ticketmaster. Although the ticket said purchased by: somebody else that did not seem wrong, somebody else can buy your ticket. Solutions Sales Marketing. between the rep and i we figured that since ups/fed ex was closed on 1/1 that they would have to have the tickets in hand by 12/31. EVERYONE watch where you clicking because ticketsnow is the biggest con since Madoff! Connect with intelligence. Dear Valued Customer, We expect to receive exactly what we paid for; specially based on the price we paid and the fact we are flying from California for this game! But were always working to improve the ticket buying experience," the statement said. We value your privacy. I assumed that the total would be $460.00. So my follow up question was: Do you know where else they are being sold, because it's bizarre they haven't been sold yet if you guys have so many connections? We ordered from the link that was on the MSG (Madison Square Garden) web site. Be patient and you'll probably get tickets at the normal price - not a scalping price and youll save yourself a lot of stress. We called to follow up and asked some questions. In a letterto Michael Rapino, the president and CEO of Live Nation Entertainment Inc., lawmakers expressed serious concerns about the state of competition in the ticketing industry and its harmful impact on consumers.. I ordered tickets Nov 24 and was leaving for the event Dec 6th. They charged my credit card almost 900.00. I went on TicketsNow.com to order ONE ticket for Conan O'Brien. I could download the tickets on my desktop and my laptop, but not on either of 2 smartphones. This policy is in place because when you place your ticket order, we immediately begin to secure and acquire those tickets for you and are not able to recover our costs. Once we hear from your credit card company we will provide all the information requested along with the sales terms and conditions you stated you read and agreed to prior to submitting this order. WebPurchased two tickets, advertised as "Instant e-Ticket Emailed within minutes", two weeks later no tickets. SAT test prep company comes clean about its money-back guarantee. I purchased two tickets as a special Christmas present for my son. The complaint has been investigated and resolved to the customers satisfaction. at the end of this call, the vendor guarenteed that they would ship my tickets 1/2/09. Note that the event I was attending used Ticketmaster and Ticketsnow is owned by Ticketmaster. Thank you. He straight up answers, "No, I don't know where else they are sold, and I am not sure about this. Toledo OH. TicketsNow 84. Believe it! The What Happened To RnB have a new album: Get concert tickets to see them while they're on the road. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of TicketsNow. so i waited. Discover The Hottest Seats And Ticket Prices With Our Seating Chart. Just sad. Provider of online secondary market tickets. Wow, how the mighty have fallen. The box office of the theatre said the ticket was duplicated an there was nothing to do about it. Long story short, I emailed a second time regarding the research I'd done and looking up on their company and cancelled the order, only after the customer service said they found me tickets which they would email (after they must have bought of Eventbrite). About 10 min later the tickets pop up on my screen. To bad I did not check the reviews. Beware of them, I thought it was a crime to scalp event ticket for more than original face value. It's November 14 and I still have not received a refund. What do I find? They offer a variety of sports, music, and theater tickets, all of which can be searched for by event, just received 2 tickets to celine dion -- sold to me for US$ 740 for 2 tickets (340 per ticket). A sometimes-heartbreaking presale rush for tickets frustrated many fans. After we paid we read all the bad reviews and became nervous. My timestamp on my purchase was 10:02AM. Authenticated tickets: This company sold me two tickets for the 2011 SEC basketball tournament. How do you like that one! They charged my card almost 900.00. I called again. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Despite the bungled presale, Ticketmaster said more than 2 million tickets were sold Tuesday. Ticketmaster said more than 3.5 million people pre-registered for the Taylors Verified Fan sale, the largest in its history. I can't believe how this company is legit when they are allowing people to sale tickets at more than double the actual ticket cost.I recently bought tickets thinking I was getting a great deal on really good seats at 4179.00 for the 27 April 2019, The Temptations with The Four Tops. I immediately called and voiced a concern that if this date had been made aware to me prior to my purchase, i would have went with one of the sellers who stated their tickets were in hand and ready to be shipped. at no time was i ware that the vendors ticketsnow allowes to post their tickets for sale may not even have their tickets in hand and ready for sale. It said the hourslong waits fan experienced were due to the site's slowing sales to stabilize itself. When I checked the event 9 days after I was forced to from Ticketmaster to Ticketsnow there were actually tickets at the normal price so don't jump the gun if you get directed from Ticketmaster to Ticketsnow. Rude customer service, misleading indications on their website. We wanted Knicks tickets. In response I resubmitted my complaint on December 5, 2008 advising Mario at Tickets Now that based on the definition they provided, any seat purchased under the Tickets Now label of Center Aisle would be considered as meeting the designation of Center Aisle provided one of the seats was located on an aisle. TicketsNow was named in 2004 and We aim to provide readers with the most up-to-date information available about today's consumer products and services. Hahahahaha! Stay tuned on April 1st 2013 when I will post the update! You can continue to buy tickets on MovieTickets.com when you sign up for a Fandango VIP account. Prices may be above or below face value. These people are unbelievable. I have attempted to call the corporate number. The ultimate deadline for cashing cheques is January 27, 2014. *click* hung up. I was trying to get a ticket to Conan O'Brien in Seattle on April 19th. The tickets were listed for $250/each with the total coming out to 607.45, my parents received the two tickets in the mail three days later and informed me that the tickets that I had purchased on-line at TicketsNow.com for $250.00 were actually only $15 each. Bottom line, do NOT even think of buying tickets from these people! So I go all happy and shiny to the concert, where the ticket could not be scanned, the person with that ticket happened to be inside already. Also they are fraudulent with respect to how they charge your credit card claiming the tickets are "secured" when they can not produce physical evidence of the tickets. The tickets I purchased were misrepresented with respect to their location within the theater for which I have repeatedly requested an equitable resolution with no response. Ticketsnow should be investigated because they are operating under the guise of "ticketmaster", when what they really are is a "legally" illegal scalping ring. (Ellen Diamond v. Ticketmaster Entertainment, Inc. et al., Case No. This is bad business no matter how you look at it. Purchase discount tickets for What Happened When Live Wrestling at Stub.com. This agency needs to: The resale prices and the issues with Ticketmaster have led to growing scrutiny of Ticketmaster and its parent company, Live Nation Entertainment. I tried talking to a manager. December 13, 2008 Invoice shows price at $249 plus service charge of $114.54 for a total of $627.49. This is my first experience with Ticketsnow.com. Unsubscribe easily. i told ticketsnow that they charged my cc for the tickets and was only suppose to have been done when they SECURED my tickets. The "customer care ###s" put me on hold to call the scalper who has the tickets. THIS COMPANY IS FRAUDULENT and is A SCAM. We purchased St Louis Cardinal tickets -the only way to get the tickets was on a smart phone. How do I know I can trust these reviews about TicketsNow? two weeks went by, didnt hear anything. I went back to the site and now they changed, it doesn't show the seats on a map. Since I was leaving from Fla. to NYC with no idea when the tickets would really be "secured" and after talking to the hand for 3 days they finally agreed to get the tickets to me "will call". No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I cannot tell you how much stress this situation has caused me. Very sketchy. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The first lady I spoke to HUNG UP ON ME while I told her it wasn't a browser issue, because I was already logged into my account through both Chrome and Safari. If there are any issues we will take video and post our experience on this site and all other sites. This business is so unique and is highly dependent upon relationships relationships that our customer care team has spent years developing with their clients. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I asked to cancel the transaction and they said it couldn't be done, so I disputing the charge through VISA. Sell unusable tickets: I drove all the way from Virginia to Florida to attend the game. since the vendor still doesnt have the tickets, how did they secure them. I was searching for tickets to Aladdin as my mom wanted to buy We wanted Knicks tickets. My intention was to buy through Ticketmaster directly and download the them to my phone but ended up getting redirected to TicketsNow which charged me for UPS shipping (this will come up later) and forced "ticket insurance" in order to purchase. View contacts for TicketsNow to access new leads and connect with decision-makers. With over 1.5 million unique visitors as reported by comScore in December 2007, TicketsNow.com is the #2 player in the online ticket reselling business. Get What Happened To RnB Concert Tickets At TicketSmarter Today! almost 200% markup what a waste Share your photos and videos with others to prove the truth of your words. Cal.). Click on My Account (the person icon). They said it was up to the scalper and he of course said no. Find tickets now and make memories for life. Granted I should have picked up on something being out of whack when I created an account on Ticketmaster and it took me to TicketsNow after the account was created. I have attempted to call the corporate number. Tickets Now is an online ticket resell market. Enjoy reading our tips and recommendations. Prices may be above or below face value. Support blames the venue. For details on the recent changes, please c lick to view the following article. Find tickets now and make memories for life. Of course they were unsuccessful. I was lucky and got to FedEx before they closed and before I left town. They then proceeded to tell me that the scalper wasn't going to be shipping the tickets after all. Also, it had another person's name on the tickets as well. I called them numerous times and they wouldn't even consider helping me out and charged my credit card almost 900.00. He says this happens a lot because they have a lot of tickets on file, and "it just happens. If you violate any of their demands on delivery youll be out of luck. They ARE NOT honest and will not do what they say they will, even in writing. But her management style chafed with some executives at TicketsNow, leading to their departures, and she remains unpopular with many broker clients. 1. Review customer service care. I try to click print again, it keeps taking me to the tickets will be emailed within minutes and nothing happens. Verification can help ensure real people write reviews about real companies. And what do you know? Companies can ask for reviews via automatic invitations. MADISON, CONN. December 1, 2022 Acting on acomplaintfiled by ad watchdog, truthinadvertising.org (TINA.org), California regulators have reached asettlement with lingerie company Savage X Fenty, originally a joint venture between, 2022 Truth in Advertising Policies How is this legal? Buy Tickets And View The Schedule For What Happened When Live from Box Office Ticket Sales! I called my credit card immediately and they said we had to call the merchant, they connected me on a three way call and when I started explaining to them that I was charged $119 more than I was supposed to and there were no seats(later it turned out they sent me an email and my seats were not the once I selected on the first row). No phone call back either. Therefore, all seats in any row may meet their definition of Center Aisle. Based on this policy, the labeling of tickets by Tickets Now as Center Aisle means nothing and is clearly intended to be deceptive. I started to enter information to buy tickets for a show in Washington D.C.I called my wife before buying the tickets when she told we would not be able to go. Be the first one to find this review helpful. Gift cards: TicketsNow is an event ticket resale marketplace where fans of live entertainment buy and sell tickets. With over 1.5 million unique visitors as reported by comScore in December 2007, TicketsNow.com is the #2 player in the online ticket reselling business. TicketNow's main competition comes from eBay's StubHub and RazorGator. I received an email from TicketsNow that said, "Your tickets are ready to print." Business, Economics, and Finance. He will be president but will not receive her CEO title, mainly because he will report to Ticketmaster CEO Sean Moriarty. I haven't been able to sell my 3 tickets on TicketsNow and have not received any updates to my e-mail within the last 3 months (which other seller sites do offer updates - this is a strange occurrence). It is our Childs graduation/birthday gift and we will be furious if we are ripped off! i'd be darn, they didnt have the tickets yet. ABSOLUTE WASTE OF TIME. We also ensure all reviews are published without moderation. This will surely increase the credibility of your complaint. He says "Yes." For an optimal experience visit our site on another browser. They allow individual resellers to list tickets they can't use for theater, music or sporting events and sell them directly to fans. Submit a complaint and get your issue resolved. i told ticketsnow that they charged my cc for the tickets and was only suppose to have been done when they SECURED my tickets. It goes against our guidelines to offer incentives for reviews. DO NOT DO BUSINESS WITH THEM. All Rights Reserved. We will be relentless for justice should this be a scam! Georgetown University yes, that Georgetown University, you know, the Hoyas, the same program that used to dominate the landscape of college basketball has gotten so low theyre now giving out free tickets in order to have some kind of fan base there. Dont worry, Gerald-- there is not a penalty for missing your scheduled reservation, and your unused theme park tickets will remain valid for another visit. NO RECORD OF MY LISTING. All fees associated with your purchase are shown in the Review and Place your Order Section. I can't believe this is permitted, they are horrible predators. Tickets Now is affiliated with Ticketmaster, who authenticates all resell tickets based on their bar codes. Well start sending you the news you need delivered straight to you. This whole thing could have been avoided if ticketsnow would mandate a note to be placed on expected shipping date.. for once again if i knew this vendor was not expected to ship until 1/6/09 i would have went with someone else i have a feeling i will be praying for my tickets to show up. How do you like that one! I asked my mom if she still wanted the tickets with the additional amount and she said yes. They do! Click here for additional information. I am off to StubHub with my tickets, where I am getting regular updates and access to my tickets. so i waited. TicketsNow charged $149.00 for $49.95 seats! The law firm and myself are seeking out others who are willing to be named in the suit. more information would be great lol". Finally, frustrated, I asked for my money back since they could not deliver my tickets. The Settlement Administrator can be contacted at [emailprotected] or at 1(877) 446-4768. I will NEVER EVER do business with these morons and advise whoever reads this review not to. 2:09-cv-00912, C.D. Products Web Platform Chrome Plugin API. Morocco caused a seismic upset by knocking out Spain on penalties 3-0, after the game had finished goalless after 120 minutes. the ticketsnow agent called the vendor. I paid for FedEx shipping over a month ago and no ticketsnow I'm dealing my credit card, an investigation, BBB, Attorney Gen office of fraud, etc. Here are the steps: Log in to your account at Ticketmaster. My concert is tomorrow and I cant go because I have no tickets. I was infuriated! I clicked on the email, it took me to a page that said "print tickets". Sign up to receive our free weekly newsletter. The tickets were listed for $250/each with the total coming out to 607.45, my parents received the two tickets in the mail three days later and informed me that the tickets that I had purchased on-line at TicketsNow.com for $250.00 were actually only $15 each. As a consumer it is your right to dispute this transaction. Jose and Colin helped us out. Waited on hold for 20 minutes and then just gave up. There is nothing more expensive to any business than loosing a client, specially in this circumstances. When the total came up at $1243.00, I realized that there was an error. How is that their fault? TICKETSNOW: I purchased BCS championship tickets from ticketsnow at approx 9-930pm on 12/7/08; as soon as OU won and was heading to the BCS championship. Firstly, have other customers been able to see my account, if I haven't? I was excited, Wicked Tickets, were going on sale at 10 a.m. 1/16/09 and I was online and on two telephones to purchase 5 tickets for me and my friends. But you can always chase them and try to see them somewhere else. "Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrows public on-sale for Taylor Swift | The Eras Tour has been cancelled," Ticketmaster tweeted. If you want tickets to anything, but them direct from the source. Read full review of TicketsNow and 3 comments, VENDORS SELL TICKETS THEY DO NOT HAVE POSSESSION OF, Read full review of TicketsNow and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I had no idea about these extra charges! Georgetown University yes, that Georgetown University, you know, the Hoyas, the same program that used to dominate No matter what I did they wouldn't change it. Unsubscribe at any time. I submitted a compliant to Tickets Now, which was promptly answered advising me that 1) The tickets I received met the definition of center aisle through a convoluted explanation that is simply ridiculous and 2) All sales are final. Specifically the Tickets Now representative, Mario Cicena', informed me that tickets were listed as center aisle not center orchestra because seat number 1 started at the center aisle of the left section. Sincerely, Tickets to the two Wrigley Field stops on Country music singer Morgan Wallens upcoming One Night at a Time world tour are officially on sale. Fast forward to February, tickets still haven't arrived so I email inquiring about them as no tracking or any indication they've been sent is available. The lawsuit alleges that Rosner, who held the top post for a year and a half, announced her resignation to the staff on Monday, December 8, and her last day will be December 19. TicketsNow is a subsidiary of TicketMaster. I had my flight back the next morning and the companys 800 numbers do not work in Mexico even dialing as long distance. TicketsNow has 3 investors including Two days later I recieved a phonecall form a very unprofessional and rude woman who inofrmed me that the tickets I purchased were not available, but they had alternate seats for me - that were substantially more expensive! Typically, it said, 40% of fans invited to purchase tickets actually do so, and they buy an average of three tickets. ComplaintsBoard.com is a leading complaint resolution website on the Internet. She has not announced her next move; she will be replaced by current chief technology officer Shawn Freeman. two weeks went by, didnt hear anything. To my surprise the actual tickets' price was $89.00, clearly this was not expected. Copyright 2022 Consumers Unified LLC. What happened to my MovieTickets.com account? TicketsNow charges excessive rates for shows and concerts. Yes I know TM owns themso why all the bad reviews? I will never purchase tickets from them again and I suggest you dont either. Im complaining that their service is rude and uncompromising. On the left side of the screen, click My Tickets.. Contact. DO NOT SELL YOUR TICKETS HERE PEOPLE!!!! I was searching for tickets to Aladdin as my mom wanted to buy tickets and take her four grandchildren and I was rerouted to ticketsnow website. She can't get the tickets to me and I can transfer individual tickets to each person and they have to download an account to present them at the concert. Ticketsnow Chapter II I have fully documented the "experience" and will be contacting attorney generals from three states, the FTC, and every web site I can find such as this one to warn people to stay away from Ticketsnow.com. The cheques were sent to the address provided by that person in connection with their last transaction with TicketsNow. On July 12, 2010, I purchase two tickets for my parents to see Joel Osteen. IE 11 is not supported. That meant 1.5 million fans were invited to buy tickets, while the remaining 2 million were waitlisted. People who received cheques should cash their cheques before the January 27, 2014 cashing deadline. Their company's terms and conditions do say that they may charge "susbstantially higher" amounts than the face value of tickets. Click on My Account (the person icon). I called promptly at 9:00 a.m. Saturday morning and spoke with another agent who rudely told me that it was now impossible to rectify the situation. I have purchased from other ticket agencies and had no problem downloading tickets on my smart phone. WebEmployees. Taylor Swifts Ticketmaster Drama Explained Full Timeline of What Happened & What Went Wrong It's been a hell of a week for Taylor Swift fans and the latest update might be too much to handle. The company said that the Verified Fan process usually restricts the number of people coming to buy tickets but that it didn't work as intended this time. I called them and my credit card company within minutes of the sale going through and again once my wife told me not to buy the tickets I exited out of the web site and somehow they (TicketsNow) proceeded with the sale ! Your best bet is to bypass this company altogether (it is owned by Ticketmaster) and buy directly from the box office of the performance venue. If its a consumer protection violation and we can find exactly where the problems are, we can get a court order that makes the company do better," Skrmetti said at a news conference Wednesday. I purchased four tickets through Tickets Now to the November 29, 2008 production of Phantom of the Opera at the Orpheum Theater in San Francisco. i will let you know what happens next On Friday December 5th at around 8:30 p.m., I placed an order for 2x $230.00 tickets to a Jan 18, 2009 Steelers game. 3. Some have noted exorbitant resale prices on tickets that were snagged during the presale, some of them in the tens of thousands of dollars. More information about the settlement and eligible tickets is available on the official settlement website at www.ticketsettlement.com. While the real VIP party was going on in the stadium, we were 150m away in the parking lot. This company is a total scam, stay away! What happened to the tickets or coins that I had in-game? On Sept. 13th my son was on the phone with this company for the entire afternoon trying to get a straight story from them. The average domestic airfare hit $397 in the latest reported quarter, according to the Bureau of Transportation Statistics. A sometimes-heartbreaking presale rush for tickets frustrated many fans. I call TicketsNow and ask for assistance, the customer service rep begins to tell me that my tickets are MOBILE only after I printed them last night and that there is no way I printed the tickets because they have been mobile only all along. I told him to just eliminate them from the website, because it's USELESS. This company says they are investigating what happened Their site showed the seats on a chart and I selected five seats in the first row on the balcony at 119$ each, then it asked me to create an account and enter my credit card info. July 17th, 2014 Do not buy any event tickets from ticketsnow. They sell you cheap tickets with 50% up charge. They quote a ticket $98.00 plus $20.00 service charge plus $14.00 shipping where the actual price of the ticket written on the ticket is $67.00. A $51.00 up charge without considering shipping cost for a ticket with a $67.00 value. They put it under investigation and they havent kept me informed on what was going on. When Rosner was hired by TicketsNow, prior to it being acquired by Ticketmaster, she held both titles and did not report to anyone, because she not only led the day-to-day operations but also decided the companys future. Then choose the Because it was apparent that Tickets Now was intentionally engaged in deceptive business practices and non-responsive, on December 20, 2008 I sent a letter with my complaint to Mr. Mike McGee, EVP North American Business Operations, TicketMaster. These guys will charge you a huge service fee without your permission! I bought tickets for a performance in Pittsburgh. Swiftrecently added17 dates to theU.S. tour, which kicks off in March in Arizona and ends in August in Los Angeles. WebTicketsNow is the Internets best source for premium sports, concert and theater tickets. Bought 6 tickets from them, when I got my credit card bill, the Cost over the the ticket was 45percent. My complaint is "is this legal?". I never received my tickets I ordered off of TicketsNow and every time I called them to see where my tickets were, no one gave me an answer. at no time was i ware that the vendors ticketsnow allowes to post their tickets for sale may not even have their tickets in hand and ready for sale. I have NO confirmation e-mail to prove he did it, and my account is in "BLOOP" land so I can't see whether my tickets were taken off or not. Senator Hints that Ticket Transparency Legislation is Coming, Def Leppard, Motley Crue Add World Tour Dates in 2023, Eventbrite Accused of Campaign of Cancellation Against Gender-Critical Events, Near Retirement, Elton John to Headline Glastonbury Festival 2023, Playoffs, Rose and Orange Bowls Commanding Top Ticket Prices, Resale Restrictions Create FIFA World Cup Tickets Black Market, Noah Kahan Plots Summer 2023 Stick Season Tour Dates, Event Ticketing Resources For Secondary and Primary, TicketsNow founder saddened by recent events at old company, Rosner, who decided this week to step down, TicketsNow was laying off more than 60 employees, newly created parent company Ticketmaster Entertainment. Tickets For Less is a resale marketplace. He said he'll e-mail the Flash Seats team to ask if they can move it along, but there's no promises because obviously an event coming up in January won't be their top priority. They showed "shipped Nov 25" My credit card was charged $500 yet the tickets were not shipped. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Orderd playoff tickets $1, 200 + they were delivered the day after the game. the ticketsnow agent called the vendor. After several emails and long distance phone calls (some of them paid by me) an a lot of my precious time. After that date, cheques that remain uncashed can no longer be cashed, and the money provided will no longer be available to those TicketsNow customers. Web- ticketsnow server logs automatically collect certain information such as the date and time of your visit , the type and language of your browser and your device and your IP address, (Apparently I am a liar.) I spoke to THREE people today July 16, 2019 to find out why the tickets I posted on their site 3 MONTHS ago are NOT showing up as listed in my account. so as i contine with this back and forth issue, here it is 4 business days before the game and the vendor still doesnt have the tickets. Based on their excellent customer service SO FAR, we do not expect any issues. Read full review of TicketsNow and 4 comments. It is now January 24, 2009 and Tickets Now has not responded to my resubmitted complaint. i called 12/31.. no tickets in hand still AND they denied speaking with ticketsnow stating i would have my tickets shipped on 1/2/09. Be aware, TicketsNow does not have tickets Which means TicketsNow sold tickets they didn't even have in the first place and marked the price by 75%. TICKETSNOW IS NOTHING BUT FRAUD! SO many questions. Ticketmaster said Thursday it had canceled the public sale of tickets to Taylor Swift's "The Eras" tour. WebA class action lawsuit was filed against Ticketmaster in 2003, alleging that it did not fully disclose UPS and order processing fees added to tickets sold online. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. TICKETSNOW: I purchased BCS championship tickets from ticketsnow at approx 9-930pm on 12/7/08; as soon as OU won and was heading to the BCS championship. Unauthorized health claims come down in wake of FDA warning letter. I received an email receipt for the tickets with the row and seat number of the tickets. Get the Cheapest What Happened To RnB tickets now from the largest selection of What Happened To RnB tickets available only at FeeFreeTicket. I AM NOT MAKING THIS UP! WHAT A JOKE. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Last Updated on December 13, 2008 by By Alfred Branch Jr. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. 7 weeks in, still nothing so I go to the ticket links on the artist's page to see if any are available as I completely lost faith these tickets will arrive at all. From the Better Business Bureau website regarding TicketsNow: Just hang up the phone even though I was explaining everything in a very calm way. 1 year ago. We did receive the tickets via email the very next morning! At this point, I asked to speak to the manager because this made no sense. Since 1999, TicketsNow has provided consumers a safe and easy way to purchase The once thriving Sparks Kennels are now empty, everyone scattered. ;). I called them and they would not work with me and told me it was up to the seller i mean scalper. Ticketsnow reps must have a list of things to say to their customers who have been in my situation, for when i went on line to see if there were any consumer complaints about ticketsnow the verbiage which has been fed to me has been fed to other customers. I purchased 9 concert tickets for 9 women. Diana Wenzel After that it said there was an additional charge of $4.95 whats happening? How this flagrantly criminal operation has not been closed down is beyond belief. Get buying tips about Ticket Websites delivered to your inbox. I called back this afternoon and got a rep after 26 minutes. Support blames the venue. I called client service at ticketsnow and of course they were not working at that time. The lawsuit alleges that Ticketmaster tricked consumers into buying more expensive tickets by re-directing them to another website, www.ticketsnow.com, where tickets were sold at prices higher than face value. Claim it and get a lot of features. I purchased tickets for a performance at Lincoln Center from the online ticket merchant TicketsNow. I immediately called (within 2 minutes of completing the sale on the computer) the 'customer service' department and spoke with an agent who assured me that this situation could be rectified however, because the processing office is closed, I would need to call in promptly at 9 a.m. Saturday morning. i asked the rep to call back the vendor again for either the vendor still didnt have their tickets yet or they did not follow throgh and ship immediately as we were told. I exited the web site and got an e-mail invoice a few minutes later from TicketsNow. The cheques were sent to the address provided by that person in connection with their last transaction with TicketsNow. Simple procedure, I should be reimbursed. Find rare tickets: Buy What Happened When Live tickets for sale at cheap ticket prices to the What Happened When Live 2022 season schedule and dates. This time the rep. Said that the tickets were final sale and there was no refund of any kind. Web- ticketsnow server logs automatically collect certain information such as the date and time of your visit , the type and language of your browser and your device and your IP address, Call To Order 877-685-3322 MLB American League. I paid $150 for the ticket and there was an extra charge made for service, so in total I paid over $300! After placing my order through the website at the agreed upon $263 for the 4 tickets, I received an email confirming my order, but the charge on my card was the unauthorized amount of $1, 224.75 I went to the Better Business Bureau and on their website they indicate that TicketsNow has had a total of 481 complaints issued by consumers in just the last 36 months specifically for the reasons I am stating: Cannot get answers from customer service. Their customer service correspondent messaged saying to email 2 weeks before the show if the tickets hadn't arrived. 2022 Trustpilot, Inc. All rights reserved. Tickets For Less is a resale marketplace. Is this your company? Jeremy M. was also very helpful and professional with his email replies. Crypto Not only are the customers given a grave disservice what about the entertainment themselves. He avoided making any sort of commitment and more than once passed the delay off on either the seller or this "Flash Seats team." Second, I signed up with TicketsNow because when I was going through the page, it said it connected with other sister sites to sell my tickets. If you have any further questions or concerns in regards to this matter please contact your credit card company. I asked to speak with a supervisor and was told that he would call me back within 48 hours. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Tickets Now is an online ticket resell market. However to date, approximately 24 per cent of the cheques have not been cashed. Well, I want proof. Buy 2019 What Happened To RnB Tickets at NearYou. In an interview with the Daily Herald newspaper in suburban Chicago, Domek had some pointed remarks for Rosner, who decided this week to step down as head of TicketsNow, first reported by TicketNews. Its the highest level in eight years. A link has directed you to this review. since the vendor still doesnt have the tickets, how did they secure them. I apologize for any inconvenience this has caused, however, you may post your tickets for resale to help recover some if not all costs associated with this order. She also indicated that in this situation, she was certain that a supervisor could rectify the situation. How about be a little more careful when buying stuff online and select the right amount? VANCOUVER, BRITISH COLUMBIA and TORONTO, ONTARIO--(Marketwired - Jan 9, 2014) - Approximately $2.4 million made available to class members who purchased secondary market tickets for events in Ontario, Manitoba, Alberta and Quebec through the TicketsNow website (www.ticketsnow.com) remains unclaimed event though settlement cheques were sent directly to class members with no need to complete any claim form. We use dedicated people and clever technology to safeguard our platform. however when you call the 815# it goes right back to the call centers. For information regarding refunds, please click to view the following article. We ordered from the link that was on the 2 tickets for game 40 at Citi field listed on ticket as $152. I understand that there are rules however, there are also exceptions and clearly, if an error occurred, the fact that I called within a minute of hitting the send button would suggest that the mistake was legitimate. the vendor assured the rep that they would have their tickets in hand and ready for shipping in the next two weeks and if they came in earlier they would ship immediately. Never buy tickets from them! Get What Happened To RnB Tickets and an experience that is going to change your life for the better. The tour will consist of 52 concerts. Anyways we ended up purchasing two tickets ($3, 000+) for the Knicks game Easter Sunday 2013 in section 10. What happened during Taylor Swift's ticket sale for upcoming tour? I purchased a ticket on for the October 27th Florida/Georgia game. WebAt TicketsNow, you have the ability to both buy and sell tickets safely. I also feel frustrated because I spoke with 3 people from this office who gave me 3 different messages about how to handle this situation. I made my purchase online and was very excited. Taylor Swifts Eras Tour likens to errors tour after Ticketmaster fail, Taylor Swift teases coming tour on The Tonight Show, Taylor Swift fans crash Ticketmaster site in presale meltdown, Senator Klobuchar: Ticketmaster is a story of a monopoly gone wild. I called back on 2/6/09 and asked where my tickets were as Fedex was indicating they still hadn't shipped. Thank you for contacting us. My complaint is that tickets were, for all intents and purposes, fraudulently represented to be in the center of the theater when in fact they were located in the far left-hand section of the theater with views of the stage blocked. This profile has not been claimed by the company. WebTickets Now is a wholly owned subsidiary of TicketMaster. Get your What Happened When Live tickets from Tickets For Less. So we can unlist your tickets, and you can add them again." As if he hadn't been the one going over my account the whole time in the background "assisting" his two incompetent workers. So I paid for an expensive ticket and hotel and did not see the concert, further the company does not even have the decency to respond. Also note 100% guarantee means that you may not see the event but may get your money back IF you have met every term and condition that they think you need to. Those seeking tickets were subjected to hourslong waits and a website that sometimes crashed, sending them back to the beginning of a virtual queue with Another wrote: "will it be rescheduled??? I allowed 2 days processing and 2 days shipping per their website. I paid extra for the tickets to be delivered via UPS, never got a refund! Customer service representatives need to communicate clearly what steps a customer can take to achieve satisfaction. I specifically bought tickets that I could print because I have been to a venue when the app/internet was not working and could not get mobile tickets to pull up! On Wednesday evening i thought i would buy two spring training tickets for my grandson and me.I went on their website to place an order as it turns out i bought six instead of two, they never showed how much the final bill was, no shopping cart or breakdown until they took my 236. dollars.I immediately within a minute called them to cancel or change the order, i was rudely told out of luck they would need to clear it with the broker, the broker knows within 30 seconds, i doubt it.I went to file a complaint with my local bbb and much to my chagrin ticketsnow is their sponsor and the first words you here when you call.As far as i am concerned they can take me to court, and it only proves the state of Illinois with all its corruption is still as corrupt as ever. In the letter, Klobuchar asked Rapino to answer a string of questions, including how much the company has spent to upgrade technology to handle surges in demand and what percentage of high-profile tour tickets are reserved for presales. MovieTickets.com is now part of the Fandango family. As a resale marketplace, prices may be above face value Concerts Festivals Country Pop/Rock Hip Hop. "how could you sell out all the tickets in presale when only 15% was supposed to be released," a person asked. Industry Even when I mentioned I was not calling because the numbers available cannot be dialed from Mexico. We are putting together a Class Action Law Suit. What a HUGE inconvenience! A woman there (Betty [protected]) with an Oh-Well attitude said all sales are final. "The biggest venues and artists turn to us because we have the leading ticketing technology in the world that doesnt mean its perfect, and clearly for Taylors on sale it wasnt. Central. Few days later I received my ticket and decided to get a closer look at what I have purchased. WebWhere is TicketsNow 's headquarters? What Happened To RnB Tickets This review was chosen algorithmically as the most valued customer feedback. In an interview with the Daily Herald newspaper in suburban Chicago, Domek had some pointed remarks for Rosner, who decided this week to step down as head of TicketsNow, first reported by TicketNews. TicketsNow is located in Rolling Meadows, Illinois, United States. Its actually quite sad what is happening at TicketsNow, Domek told the Daily Herald last month. As a resale marketplace, prices may be above face value Concerts I can't believe they're affiliated with Ticketmaster. Sales/Customer Service. 2. the vendor assured the rep that they would have their tickets in hand and ready for shipping in the next two weeks and if they came in earlier they would ship immediately. In each case I had requested a refund of my costs in excess of the face value of the 4 tickets as an equitable resolution. Webwhat happened to ticketsnow. I purchased 2 tickets to Broadway show on 1/5/09 for 2/7/09 and got an immediate invoice WITH a fedex tracking #. There are no additional costs or steps required in order to do so. Wow, how the mighty have fallen. After selecting the tickets you requested, you would have viewed the Order Screen. Central. Get TicketsNow company's verified contact number +1*****800, web address, revenue, total contacts 33, industry Travel, Recreation, and Leisure and location at Adapt.io . Now, fans are finally going to be able to hear their favorite songs live. Um, well there is a BLOOP in the account, and uh you can't see your tickets. I called TicketsNow as soon as I could to find out my options and I was told that the terms and conditions stated that they cannot refund or give me any type of credit for my tickets. Click here to get notifications about new complaints of TicketsNow. I print them, but my printer had an issue with the drum and some of the bar codes were messed up. called ticketsnow again, who in turned called the vendor the vendor told the rep that i would recv the tickets in the middle of the following week. The letter is saying that they will deal directly with credit card company, not me. 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