how do i fix a mac startup problem

See Diagnose problems with your Mac. If Safe Boot doesnt work, try an alternative: Press the Dkey when powering on, which will run a diagnostic test that can provide you with valuable information about what exactly is happening to your MacBook. Speaking of software, is your software up to date? Check the boxes next to Run Maintenance Scripts and Repair Disk Permissions. If there were errors Disk Utility will attempt to repair them. Perhaps it is hinting that you might like to go and throw a ball around in the garden for a bit. Click here to learn more. One of the easiest ways to do that is to use CleanMyMac Xs Maintenance module to run maintenance scripts and repair disk permissions. If not, it could be that the battery has lost charge. The mode also performs a check of your startup disk so it should be able to alert you to problems. In this comprehensive guide, we deal with everything from factory resetting your Mac completely, to reinstalling your original operating system, to completely erasing personal data on your computer. Once it has you will see a desktop with a window containing Utilities open. Dont choose the options to restore from a Time Machine backup during the reinstall process; otherwise, you risk copying the files that caused the original problem to the newly installed macOS version. If its amber or red, MacOS is having trouble managing memory and could be the reason that your Mac is running slowly. Known problems with Mac's _____ Firmware "forgets" what volume to boot from: Flashing question mark/folder (can't boot into Windows /OS X) jump to #4 to see if it's a easy fix first, else #1-8+ If your Mac boots to "Utilities" it's likely the firmware "forgot" what to boot from, try #4 or else return to #1-8+ See: Folder with question mark issue Doing so often helps fix problems with MacBooks booting up poorly. If there are still no signs of life, it could be that the power adapter is damaged. On a portable Mac, hold down the power button for ten seconds. If you need to free up some space read this: Create a new user account. One regular culprit is kernel_task. It represents MacOSs kernel and handles lots of low-level tasks. If your Mac doesn't start up all the way or needs you to do something during startup, it might stop at one of these screens. So, you've downloaded and installed a new Mac app, only for it to refuse to open. Bad RAM can be a common culprit - on newer Macs, a blinking sequence of lights at startup can indicate this condition. In this comprehensive guide, we deal with everything from factory resetting your Mac completely, to reinstalling your original operating system, to completely erasing personal data on your computer. Second, examine your power cord and adapter for any signs of damage. At the login window, enter your user account password to log in to your Mac. Select an item then click the minus (-). Before you have to do that, though, or if you are not using Time Machine as your backup choice, there are a few other tricks to try to fix startup problems. Digital Trends Media Group may earn a commission when you buy through links on our sites. Reselect your Mac's startup disk. If youre using an external display with your Mac and hear a startup chime but there are no signs of life, it could be the display at fault. If you are getting to the point where space is at a premium then it can slow down your Mac because there is less space for swap files. It can take a while to finish booting up. He's written hundreds of articles for How-To Geek and CloudSavvy IT that have been read millions of times. Wed always advise that you have 10% of the total disk space free. When Apple released El Capitan in 2015 it removed the ability to repairing disk permissions. Option . At this point, the Apple logo should pop up on your display. In this case you need to start up in Recovery Mode and repair the disk from there. Boot into Standard Recovery Mode. Warning: If the Disk Utility tells you that your drive is about to fail, take it seriously. SMC stands for System Management Controller, which manages many important hardware settings on your Mac. Open the Finder and choose Go from the menu, then Go to Folder. If you are trying to squeeze a little more battery life out of your Mac on an day away from a power point then close those apps. If something is wrong with your MacBooks power, it may not have enough charge to turn on after the battery dies. Learn what to do if your Mac starts up to an Apple logo or progress bar. Have a look in Activity Monitor to see if anything is being particularly greedy. If no errors were found you will see a green tick at the top of the drop-down sheet. Solution 5: Disable Startup Items When you have too many startup items set to launch at startup, your MacBook Pro's processor can be overloaded and overloaded, which can lead to a Kernel Panic error and an auto restarts. most recent version of MacOS, it might be that you have encountered a known issue that has been fixed. Usually the beach ball only appears on screen for a few seconds. Here is how: Open Disk Utility (Applications / Utilities) on your Mac. Make sure your Mac is shut down. Or perhaps something happens, a startup chime, an Apple logo even, but your Mac doesnt start properly. When the login window appears, login is a different user. Some of the issues the tool can fix involve things like Time Machine issues, repairing or wiping a hard disk, or getting online help from apple. Video-editing app LumaFusion to get a Galaxy Tab S8 launch, This new Best Buy program lets you lease a MacBook, How this new Quest VR app totally sold me on exercising in virtual reality, Walmart shoppers are loving this $159 11.6-inch 2-in-1 laptop, 1-day sale drops this gaming laptop with an RTX 3050 Ti to $550, Google may have just fixed Chromes most annoying problem, Norton Antivirus Free Trial: Get a week of protection, ABCMouse Free Trial: Get your first month free, Microsoft Word Free Trial: Get a month of service for free, NordVPN Free Trial: Try the service for free for a month. You may also be able to diagnose problems with your Mac if you start in Safe Mode. For more information about the most power hungry apps and processes take a look at the Energy tab in Activity Monitor (which was a new addition in OS X Mavericks). A tech enthusiast passionate about Mac world. If this works, try shutting down and starting your Mac normally: A Safe Boot can sometimes reset things enough to get everything operating correctly again. Select your username at the left. 3: Investigate & Clear the Downloads Folder. starting your Mac in Safe Mode here. 1. Make sure you ignore processes that have root listed as the user column, and focus on applications running from your user account. But before you panic, there may be another explanation, and you may be able to fix it. What happens when you press the power button. Enter the firmware password to continue. is a great place to start. If you see an application which is using a significant chunk of CPU cycles, quit it and you should notice a performance improvement in your Mac. Once you have run though these steps you should have a clearer idea about the nature of your issue. Turn your MacBook on. After its done, try booting into macOS again. Her focus is Mac, but she lives and breathes Apple. Then release, and press the power button as you normally . If this happens, you no doubt want to fix the problem as soon as possible. The best way to do this is to simply plug your Mac into a wall outlet and allow it to charge. Establish if a particular peripheral is causing the issue: unplug everything thats plugged into your Mac and see if that solves the issue. How do I access the startup disk on a Mac? We have Disconnect any accessories and try again. If its green, all is good with your system (although you may still benefit from closing a few memory hogs so read on). If you see a blue screen, or a blue screen with a spinning beachball this may indicate that there is a problem with your software or a startup item. How to fix a Mac with a flashing question mark you will hopefully be able to help your Mac find, or fix, the startup disk. The Mac "Startup Disk Almost Full" Message and How to Fix It 1: Get an Overview of What's Eating Up Mac Startup Disk Space. Follow the steps above, and you should be back up and running again in no time. To do this click on the Bluetooth icon at the top right of your Macs the menu bar. This sorts all open processes based on the amount of RAM they're using. Sometimes peripheral devices (particularly those not made by Apple) can cause power problems that prevent MacBooks from fully booting up. To reset the SMC, first youll have to shut down your MacBook. Apps that are set to open automatically will have a check mark next to Open at Login. If you do get signs of life when you try to boot, you can skip that section and move on. If the question mark is persistent, and your Mac does not start up normally: Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off. Reseat The RAM Sticks. However, there is plenty you can do to try and fix it. How to prune your startup app list Open System Preferences and click the Users & Groups icon. i am a school shooting survivor, and this was my phone at the time. If you follow the tips in this article: how to defrag a Mac (and why its not necessary). Heres how: Start up in safe mode. Be aware that if you have to Force Quit or reboot your Mac you may lose some data. The easiest way to update all your apps is to use CleanMyMac X. Download CleanMyMac X if its not already installed on your Mac. You can shut down a runaway process by clicking the End Process button. Go ahead and choose yourmain drive. You can restore from a Time Machine Backup, get help online from the Apple Support site, try to fix disk problems with Disk Utility, and reinstall macOS. Hit down the power button until the startup options and the Options gear icon show up on the screen. Search within r/mac. Shut the Mac down, usually by pressing the power button. Hold the Power key as your system starts up. Open Activity Monitor (in Applications > Utilities > Activity Monitor, or by clicking cmd+space and typing Activity Monitor). To run this tool in read-only mode, click "Start". This should get you into Recovery . Press and hold the Shift key and click Continue in Safe Mode. Press and hold the following four keys at the same time: Option + Command + P + R. Keep the keys pressed for at least 20 seconds. Learn what to do if your Mac starts up to a blank screen, such as an empty gray, black, or blue screen. It is still possible to repair permissions using Terminal, but we wont go into that here, following Apples lead and assuming that it wont do any good and might actually cause more issues. Common Mac error messages so check to see if it is covered there, or you could do a quick search in Google to see if anyone else is seeing the same error and if they fixed it. Coins 0 coins Premium Talk Explore. 10. Hold down the Command + R keys. fixes for a Mac that wont start up here. Release Power only after you reach Options. Keep it pressed until you see startup options. Keep holding Power while the Mac starts up. Create a spare user account and use Safe Boot to troubleshoot startup errors. Select the volume you wish to run First Aid on. Press power button on Mac and at the same time press the command button + S and you can see that your Mac is starting with a different background. You may need to Force Quit if something is causing a hold up and cant be fixed beware you may lose some data though. Restart your Mac in safe mode. Fortunately, thats easy. Select your startup disk. If you never see the startup options window, release the power button, then press and hold it again for another 10 seconds. Select Options and click on Continue. T: Enter FireWire Target Disk Mode. 4. The steps you need to take will depend on the version of MacOS you are running. On the prompt, type fsck_hfs -fy, then press Return. How to use Time Machine to recover data. Reboot Mac. Disk Utility had a bit of a makeover in OS X El Capitan and as a result the way that you repair a disk has changed slightly. We also have an We give you the scoop on what's new, what's best and how to make the most out of the products you love. Use Apple Diagnostics. You might see a default desktop picture in the background, which might change to your chosen desktop picture when you select your account. Load the Bare Essential with Safe Mode. Startup issues. Open the Microsoft folder. If that fixes the problem, it means your charging cable has failed, and you will need to replace it. These tips will work for any MacBook, MacBook Air, or MacBook Pro. We select and review products independently. 7. follow these How to fix a Mac that wont turn on tips to fix the problem. what to do to fix a Blue Screen of Death on a Mac here. These steps will depend on whether your Mac is even Then simply hold down your MacBook power button and count for ten seconds. To start up an Apple M1 Mac in Safe Mode: Shut down your Mac and wait for a moment. If your Mac is running slowly dont download a program that claims it will speed up your Mac, the first thing you need to do is to try and find out what is causing the slowdown. On that note, what are those 4 beeps at startup supposed to signify and how are you supposed to . Check that you are running the most recent version of MacOS, it might be that you have encountered a known issue that has been fixed. IfFileVaultis turned on, this also unlocks your disk. Then choose Reinstall macOS from macOS Utilities. Once in Safe Mode, click on the Apple menu (top left of the screen) and click About This Mac, then Software Update. First, try switching to different outlets to see if your current outlet is faulty. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. Reset PRAM and NVRAM. These problems are relatively easy to diagnose. The instructions apply to all macOS computers and laptops. Reset the PRAM or NVRAM and reset the SMC. If you are wishing to repair your Macs startup drive (the boot volume) you wont be able to as Disk Utility cant repair the mounted volume (the one that everything is running from). If that doesn't work: Click the Apple menu in the top left corner of your screen. Another reason you may see the beachball is if you are running out of space on your Mac. We dont have to spend hours dealing with driver updates, fixing problems caused by bloatware, or trying to get rid of viruses. This could be a external hard drive (if its your own Mac hard drive you will need to jump to the next section). This video discusses several solutions that can be utilized to fix apple computers not booting up. Doing so may fix the issue but based on the age of your machine its possible that its just reached the end of its life. If your problem is that your Mac has frozen in the middle of a task, or an app has become unresponsive, it is possible to Force Quit it by right clicking/control clicking on its icon in the Dock and choosing Force Quit. What Does Apples T2 Security Chip Do in Your Mac? There are a number of reasons why your Mac might not turn on. Press the power button while holding down = Shift. The good news is that a screen issue is obvious, and it probably hasnt affected your data at all. discuss everything you need to know about getting Apple products repaired. Sometimes, you just have to start over. Then release it. Fix hard drive issues. If there are still no signs of life, it could be that the power adapter is damaged. i'm desprate How long do Macs last? If the reason your Mac is struggling is because you dont have enough RAM available you can upgrade your RAM find out how here: If youre using a MacBook, MacBook Air, or MacBook Pro, is it connected to a power source? The colourful ball that graces your screen whenever your Mac is struggling has a few names, Apple calls it the spinning wait curser, but we like to call it the spinning beach ball. To do so you can use Disk Utility Applications > Utilities > Disk Utility (or click cmd+space and start typing Disk Utility). Make sure the latest firmware for your Mac is installed. How to use Disk Utility here. If your Mac fails to boot properly and you find yourself staring at a blank screen or gray startup screen instead of your . Click the First . A globe with an exclamation point means that your Mac tried to start up frommacOS Recoveryover the internet, but couldn't. See Transfer files between two Mac computers using target disk mode. Select a startup disk. We run through how to troubleshoot a Mac that has stopped working, helping you find out what's wrong with your Mac and how to fix it! Taking your Mac into an Apple Store is always an option, but a repair appointment can take time and money. These are some of the best FAQs to eliminate Mac startup issues: How to fix Mac stuck on the Apple logo? If an application is using more memory than other applications you can close it by selecting the app and closing it from its menu, or by clicking on it in Activity Monitor and then clicking on the X icon at the top left of the menu. Now restart your other devices: iPhone X or 11. Start PowerPoint, and check whether the problem still occurs. If your Mac wont start up in Safe Mode you may need to repair your startup disk or disk permissions using Disk Utility, the methods for both are described below. 2. If not, do the following: Unplug the iMac's power cord. If your Mac plays a startup sound, release the keys after the second time it plays. Wait a few seconds and restart your iMac. You can also check to see if any other hardware connections are causing issues. Then connect your MacBook to the charging cable, and then see if it will turn on properly. Is your Mac not turning on? Before you call your IT guy do make sure its plugged in. You can also power cycle your Mac to try and clear up any internal inconsistencies that may be preventing proper startup. To initiate Safe Boot, start up your Mac and hold down the Shiftkey as it powers on. That is, can you hear it humming, chiming as it starts up, or turning on the fan as it works? If the issue is with the bluetooth device you might find the following useful: If your Mac laptop isnt charging here are a few things to try out: Plug it in to a different socket just to rule out an issue with the power point. Wait ten seconds after the power shuts off and try starting it up again. When you see the login window, you can release the Shift key. If its using more than a few % of processor cycles, it could be that youve installed a system extension, or other software that accesses the system, which is causing a conflict. If you have a second user account, the simplest way to backup is to log in to that account and set up a Time Machine to back up to an external drive. The problem should be fixed and your iMac will turn on. advice on Force Quitting here. Copyright 2022 IDG Communications, Inc. Open Disk Utility (in Applications > Utilities, or cmd+space Disk Utility). However, there may be an issue with an apps that is stopping your Mac from being able to close. follow these How to fix a Mac that wont turn on tips to fix the problem. After the Sync is finished, you must stop it with the cross icon: Heres what to do. We have a detailed You might see a default desktop picture in the background, which might change to your chosen desktop picture when you select your account. While the Mac is booting, switch on display it could be that the displays sleep setting kicked in while your Mac was off and failed to wake. Check if the display is connected to a power supply and switched on. This will show you if something is hogging memory or CPU. Hold down these buttons at startup for the following functions. Try connecting your Bluetooth gadgets again. 5. Are the lights on the keyboard turning on? Maybe your Mac tries to turn on but doesnt get to the login screen without shutting down again. Depending on the issue you are facing, a reboot is often the simplest fix. Read: Or more accurately, when an application cant handle all the things it is supposed to do, the beach ball will start to spin. This article explains how to troubleshoot startup problems with your Mac. switching on, of course, and we look at how to fix a Mac that wont Or else, power on your Mac and press-hold Command + S keys until white text appears to boot your Mac into Single User mode. Use Mac startup keyboard shortcuts. We describe how to do this above. start up next. Double-click Disk Utility to open it. These are all signs that your Mac is starting up as expected, but theres something wrong with your screen. Make sure the power adapter is connected securely to your Mac you should see the power indicator light up. An app may also be causing issues if it is hogging a lot of CPU. If once you have checked that it is plugged in, made sure that there is power going to the screen, and that the brightness on the screen is turned up, you can Heres What To Do. If your Mac boots in Safe Mode, its likely that a login item or extension is causing a problem. If youre still having startup problems on your Mac, try booting it in Safe Mode. Well show you how to use it later in the article. Replace The RAM Sticks. Fix installation problems, using OS X Combo updates. Turn off your Mac and then restart it, holding down Command+R while it starts. tips for fixing WiFi problems here. Preview not opening files Quit the Preview app and then re-open it. Fortunately this is easy to test for: shut down the computer, remove one . Once you have started in Safe Mode you can find out if your MacOS software is up to date by opening the App Store app and clicking Updates. You may be asked to login a second time. Before doing that, however, you should backup your data. That is particularly the case when an individual application is misbehaving. And if you cant log in to that account, you cant manage them. This will start your Mac with only basic functionality, which can often get your Mac going and allow you to perform simple tasks. 2: Use Finder Search to Track Down Large Files. Luckily, you wont lose your files when reinstalling macOS, as it uses the same process as upgrading. Check peripherals. This way things can run from the Recovery HD volume that was created when MacOS was installed. Try these suggestions. If it's not, well, then you might have a bigger problem. This will show how much storage you have and how it is divided across Gmail, Google Drive, and Google Photos. And we have this tutorial on This gives you the benefit of wiping everything and starting again without backing up essential items. If you started up your Mac and were greeted with a folder with a question mark in the middle it might mean that your Macs disk has failed. If booting in Safe Mode works, the next step is to try logging as a different user, preferably an admin user, if you have a second admin account on your Mac. Maybe nothing happens at all. Select the disk or partition that you have macOS installed on. Select the disk you wish to repair from the menu and clink on First Aid. It may be that an application or process is causing the problem. Press and hold the power button for 10 seconds. Mouse/trackpad button: Eject CD/DVD. what to do to fix a Blue Screen of Death on a Mac here. One app that often calls up the beachball is Safari. Step 3: You'll see the macOS Utilities window. Click the Gears icon (Options) and hit Continue. Learn what to do if your Mac starts up to a circle with a line through it(prohibitory symbol). If that doesnt solve the problem you may need to repair your startup disk or disk permissions using Disk Utility. A Mac that wont start up is a little different to a Mac that wont turn on. Note when the problem started. Your Mac asks for a PIN code when it has been remotely locked using Find My. To restart in the Recovery HD you just need to press and hold cmd+R when you start up your Mac and keep holding those keys until the Apple logo appears. Next try moving any other Bluetooth devices away that might be interfering. Switch the display off and hold the power button on your Mac down to shut it down. Once you see the Apple logo you can stop pressing Shift. We cover your options for overwriting installations, too. Scroll down until you find "Account Storage". If often can fix more on the second run-through. This should run a set of useful system optimizations that should fix whats preventing your Macs startup. If that hasnt fixed it, then your battery may be at the end of its life and you should take your MacBook to Apple for servicing. Step 4: Recovery Mode provides four service options: Restore from Time Machine Backup, get help online from . Here's how. Click Run. In that case, follow the steps in the next section. Windows 11 Is Fixing a Problem With Widgets, Take a Look Inside a Delivery Drone Command C, Snipping Tool Is Becoming a Screen Recorder, Disney+ Ad-Supported Tier is Finally Live, Google Is Finally Making Chrome Use Less RAM, V-Moda Crossfade 3 Wireless Headphone Review, TryMySnacks Review: A Taste Around the World, Orbitkey Ring V2 Review: Ridiculously Innovative, Diner 7-in-1 Turntable Review: A Nostalgic-Looking, Entry-Level Option, Satechi USB-4 Multiport w/ 2.5G Ethernet Review: An Impressive 6-in-1 Hub, How to Fix Mac Startup Problems Using Recovery Mode, How to Enter Recovery Mode on a Mac with Apple Silicon, Touch ID Not Working on Your MacBook? We look at both of those occurrences below. how to speed up a slow Mac. In Windows, hit Ctrl+Alt+Delete, then choose the Start Task Manager option. How to control your Mac. If. When it doesnt many refer to the Spinning Beach Ball of Death (kind of like the Blue Screen of Death on a Windows PC, but not nearly as fatal). You can run First Aid on your startup drive as above, but if Disk Utility finds any errors it wont attempt to fix them. Here are five fixes to five common Mac problems. If you have a Time Machine back up you may be able to recover the date from that. Step 2: Press and hold Command + R when your Mac is restarting. If so, type in your password again. The person never . Usually, it is Macintosh HD. We have an article on If despite adding your user name and password the Mac still doesnt start up you may need to check your login items. If your Intel-based Mac computer displays a blank screen at startupor a screen with an Apple logo (with or without a gear icon) and a flashing question markit indicates there may be a problem with a firmware update or software. Use macOS combo updates if necessary. We also discuss Right-click on the app and hover over Options in the menu. Fix The Issue. Tip: Before we get started, its good to run regular maintenance on your Mac to make sure you dont run into problems like failing to start up further down the road. If your fans kick in there could be an issue that is causing your Mac to overheat, or you might have a faulty fan. If FileVault is turned on, this also unlocks your disk. All Rights Reserved. Remove all third-party mice, drives, and other accessories. Weve all been there, you sit down in front of your Mac to get the days work started, press the power button, and nothing happens. If I get any relevant information, I will surely share with you some . The simplest way to disable an app from launching on startup is from the Dock. backing up your Mac. Start up in macOS Recovery To reset the SMC on a iMac. The first thing you'll need to do is boot into Recovery Mode. Were going to be focusing on those last two options in this article. Did Apple just cryptically hint that a touchscreen Mac is coming? Once you see the Recovery Mode pop up, select Disk Utility from the OS X Utilities menu. . In that case the only sensible solution is to move it somewhere cooler. Wait 15 seconds. When you start up in Safe Mode your Mac will not load startup items and some software. Now press the Shift-Control-Option keys at the same time. MacOS Recovery Mode can help fix a variety of problems. PRAM/NVRAM stands for Parameter/Non-Volatile Random Access Memory, and stores settings data for many Mac startup procedures. Follow these steps to find out. This. Never disregard the most likely, even apparent solutions. The best gifts for Mac users: 8 peripherals to complete your setup, Apples M2 Max chip may bring next-level performance to the MacBook Pro, Dont miss these November refurbished MacBook deals from $330, Best MacBook deals: Save on MacBook Air and MacBook Pro, MacBook Pro 14 vs. MacBook Pro 13: M2 for battery, 14-inch for performance, Bad news Apple could delay new Macs and MacBooks until 2023. Then release, and press the power button as you normally would to turn the Mac on. The tool can also help you overwrite your MacOS to a new version while still retaining your data. Login window. Before you begin, unplug anything attached to your MacBook. If all else fails, the last resort is to reinstall macOS. If they wont connect, turn your Bluetooth device off and on, and try connecting again. Start troubleshooting by restarting your Mac, sometimes that is all that is necessary to fix this problem. 8. Select First Aid. Wed advise that you say no to this option just in case something you had open causes the same problem again if it reopens. As soon as your Mac starts (you may hear a start up chime) press and keep holding the Shift key. Use a different power cable see if a friend can let you borrow one. Disk Utility wont be able to fix a failing disk. Note: If you have very low disk storage you must do the following: Choose the folder you want to Sync with pCloud: Click on the pCloud icon and choose Sync to pCloud: Create a folder on pCloud Drive: Wait for the Sync to be completed: This is very Important! On a desktop Mac, remove the power plug, wait ten seconds, re-attach it and try booting again. If you take the Mac and the cable to an Apple Store Apple is likely to replace the cable free of charge. Join 425,000 subscribers and get a daily digest of news, geek trivia, and our feature articles. To find out if something is hogging the power or memory click on Memory. Power up your MAc. If you have an Apple Silicon Mac (M1, M2), follow these steps to enter recovery mode: Shut down the system. Blank startup screen. Note that Disk Utility had a bit of a makeover in Mac OS X El Capitan and some of the processes changed. To enable Lazy Nezumi Pro 's features in your art app, you need to attach it to its canvas windows. (In older versions you had to manually choose Repair Disk). Use keyboard shortcuts to control the startup process. Should this be the case you should back up your data before its too late. Recovery Mode provides four services. We have this article including Replace Expansion Cards. If nothing youve tried so far has worked try a power cycle: On a portable Mac, hold down the power button for ten seconds. By submitting your email, you agree to the Terms of Use and Privacy Policy. If Disk Utility wasnt able to fix all your problems, you could try running it again. In the former case you need to ensure that your Mac firmware is up to date and that should be a simple case of checking that you are running the latest version of MacOS. If you are still experiencing issues, the next step is to remove some files from your Preferences. Go to Go > Utilities. You should see Safe Boot in the top right of the window. Follow the instructions to install it. If you locate the file, move it to the desktop. Click on Memory to see if there is something hogging memory. Press and hold the power button down for 10 seconds. Here is how: Restart your Mac. How to make space on your Mac. For a Mac with Apple silicon: When turning on your Mac, press and hold the Power button. That folder with a question mark inside indicates that your Mac cant find the startup disk and therefore cant boot. Next, choose Reinstall MacOS, and the tool will walk you through the next steps. You'll now reach the macOS recovery window. If your Mac computer is still running, you need to click the Apple menu (at the top-left corner on the screen) and then select Shut Down. Mac Startup Issues FAQs. Then click CPU to see if something is hogging the CPU. If you never see the startup options window, release the power button, then repeat step 1. Before you begin, unplug anything attached to your MacBook. On older Macs, press the power button and immediately press and hold the Shift key. If Disk Utility is unable to repair the drive, or it believes that the disk is about to fail it will warn you. A blank grey screen may indicate that there is a problem with a firmware update. Immediately press and hold Command+R. Click that option to uncheck it and disable it from opening. Next turn your Macs Bluetooth off and on again. Resetting both of these can fix issues that have to do with your Macbooks battery, fans, and power, among other features. Dont quit root processes. When you purchase through links in our articles, we may earn a small commission. You can also press command+ctl+eject on your Mac laptop to force reboot. Had you recently performed a software update? When you restart your Mac these files will be generated again, and will hopefully work properly! i really need text messages and images off of it. fixes for a Mac that wont start up here. Click the Apple logo in the top-left corner and select System Preferences Selec t Users & Groups on the screen that follows Choose your user account on the left, and then click Login Items on the right Select the apps you don't want to launch on the boot and click the Remove (-) sign at the bottom of the list Reinstall macOS. Step 3: There, select Disk Utility in the spring-up window on your screen. A grey screen with an Apple logo in the middle may suggest that there is a problem with some software. See if that works, if it doesnt we have a collection of Immediately push and hold the option, command , P, and R keys on your keyboard. To repair errors without scanning the volume for bad sectors, select the "Automatically fix file system errors" checkbox and click "Start". When the login window appears, release the Shift key and log in. Then click "Manage Your Google Account". As we said above, we always recommend that you have 10% of your total disk space free. Establish if a particular peripheral is . Click the Login Items tab. Should you be seeing the beachball for longer than youd like check the CPU and RAM sections of Activity Monitor to see if there is a hog (more on Activity Monitor in the next section). Shut down your iMac. Once restarted, check the 'Allow Handoff between this Mac and your iCloud devices' box again. Macworld is your best source for all things Apple. This will start the verification and repair process. 1. Some users have reported that the MacBook Air, when the ambient temperature is very hot, runs very slowly and this shows up as kernel_task hogging CPU cycles. CleanMyMac X can also perform maintenance on your Mac, including repairing disk permissions. For some reason every time I boot up my 2019 Macbook pro 13" I get a message that my computer shutdown because of a problem although im the one the Press J to jump to the feed. Turn off your Mac and then restart it, holding down Command+R while it starts. . To display this folder, hold down the OPTION key while you click the Go menu. See Start up your Mac in safe mode. On a desktop Mac, remove the power plug, wait ten seconds, re-attach it and try booting again. Find the com.apple.Bluetooth.plist file and delete it. Learn what to do if your Mac can't start up from macOS Recovery. Copyright 2022 Apple Inc. All rights reserved. To get started, restart your Mac and hold down the Command and R keys until a menu appears. For Apple Silicon Macs. Shut down. Safe Mode starts up your Mac without loading Login Items and some non-essential extensions. At the login window, enter your user account password to log in to your Mac. Heres the PC Hardware You Should Buy for Stable Diffusion, You Can Get a Year of Paramount+ for $25 (Again), Intel Arc GPUs Now Work Better With Older Games, 2022 LifeSavvy Media. Select Systems Preferences > General. Regarding your scenario, this scenario you are not facing on previous MacOS version, seems like this situation is more likely relevant with lates MacOS version, our Outlook for Mac developer team will fix as earlier as possible manner. On a Mac with Apple Silicon, turn it off, then press and hold the power button until you see the Startup Options screen. Still nothing? The check list of things to look out for when diagnosing the problem are as follows: Are you seeing an error message? 5: Restart the Mac, then Check Storage Again. Once its off, connect the MagSafe power adapter and hold down Control, Shift, Option and the Power button for around four seconds, before releasing all at the same time. If you are trying to use a Bluetooth accessory, like a keyboard or mouse, or if you are trying to use a feature that requires Bluetooth, like AirDrop, you may encounter problems such as the Bluetooth Not Available error. Select your startup disk from the left pane of Disk Utility, click First Aid tab, then click Run to fix startup issues. Incidentally, if you have an old MacBook with removable batteries you can reset the battery by fully removing it and re-inserting it. This volume (which is normally hidden) can be used to boot from if you need to do things like repair the startup disk, reinstall MacOS and more. Click on the CPU tab and youll see information similar to that in the Memory tab. If that works and your Mac appears to be running normally, the next step is to switch off login items for the account thats having trouble. Step 1: In the Apple menu, choose Restart or power on Mac. in-depth guide that explains how to fix a frozen Mac here. Was it just after you had installed a new program or added a piece of kit? There are various things you can do to help your Mac run cooler, including placing it on a stand, closing the apps that are causing the processor to overwork, and apps that will allow you to stop the fans kicking. If you see the beachball when you are surfing the web it may be that the webpage you are browsing is problematic. By continuing to use this site, you agree to our cookie policy. Wondering how many years your Mac should last for? If your MacBook still doesnt charge, check to see if your cable charges another Mac laptop, at least then you can rule out the cable being at fault. Thats the the System Management Controller. Holding down Ctrl+Alt+ [P]+ [R] at . You should see the startup options window, which includes a gear icon labeled Options. Read this article on This could be due to a memory-hogging application. Since Lion, when MacOS is installed on a Mac a Recovery HD volume is created on your Start Up drive. If a root process appears to be hogging the CPU, dont just quit it, itsusually a symptom of another problem. Lazy Nezumi Pro will now process your pen and mouse input . Start by turning the WiFi on your Mac off and on again. 4. If you are, write it down (or if its easier take a photo using your iPhone, or screenshot). See how much disk space you have available. This may fix your problem or at least allow you to explore the additional options below. How do you make a start up disc? Then use the mouse or arrow keys and Enter to pick one of the drives. Wait ten seconds after the power shuts off and try starting it up again. This works if your Mac at least tries to turn on, but it may not be effective on a totally dead MacBook. Fortunately, that's easy. . You can quit the application or process there. Learn what to doif your Mac starts up to Options with a gear icon. Since we launched in 2006, our articles have been read more than 1 billion times. Select Mac's system partition from the left pane. 9. If you cant Force Quit, press and hold the power button until the Mac switches off. One of the reasons many of us use a Mac is that most of the time, to coin a well-worn phrase, it just works. The first thing youll need to do is boot into Recovery Mode. I will also find something from my end. This fixed my problem. 1. You may hear a startup sound twice or see the Apple logo appear and disappear twice on some Macs. Doing so often helps fix problems with MacBooks booting up poorly. Alternatively, click on your account icon in the top righthand corner while in the Gmail web interface. Doing this can help fix problems that can impede MacOSs successful operation, including improper loading. If the Mac won't boot with all peripherals disconnected, try booting in Safe Mode by holding down the Shift key when you restart. When Apple introduced OS X Lion in 2010 it made some changes to the way that Recovery Mode works. Does it chime, does the boot disk start whirring, or the power light come on? Anthony Heddings is the resident cloud engineer for LifeSavvy Media, a technical writer, programmer, and an expert at Amazon's AWS platform. The owner of a Wilmington, Delaware, computer repair shop, John Paul Mac Isaac, said the laptop had been brought to his shop in April 2019 by a person who said that he was Hunter Biden. Activity Monitor shows you how much energy all open apps are using as well as how energy usage has changed over time. How to start your Mac in Safe Mode. If you have FileVault turned on, you may need to sign in twice, Press and hold the power button until the startup options appear. Then, select a drive (bootable) to start up your system. After that type {/sbin/fsck -fy} in the command line, and then press enter. To find out which apps or processes are misbehaving, organise the list by memory usage (arrow pointing down), and you can identify the culprit. discuss everything you need to know about getting Apple products repaired, macOS 13 Ventura superguide: Everything you need to know, Best Mac Studio deals available now and where its in stock. Follow the steps below to eliminate the freezing problem like Mac stuck on Apple logo: Press down Mac's power button for 10 seconds, and let it turn off. We cover your options for overwriting installations, too. This should get you into Recovery Mode, where youll see the macOS Utilities window. If you are running an older version of MacOS the method will be slightly different (but we imagine that there arent many people left using that version now). Start up in target disk mode. Turn your Mac back on by pushing the Power button. If successful, you should see a flashing rectangle around the window. Perhaps its just Pages or Word asking whether you want to save a file. Select Options, then click Continue. If your Mac wont boot, theres a hidden Recovery Mode that you can use to diagnose and fix issues or reinstall macOS completely. Its a little bit like its saying its a little bit busy with something right now and will get back to you. On notebook computers that have Touch ID, press and hold Touch ID. Repairing disk permissions is a standard Mac troubleshooting tip. The ball appears when your Mac is trying to do to many things at once. RELATED: How to Fully Restore macOS From a Time Machine Backup in Recovery Mode, The Recovery Partition on all Macs comes loaded with Disk Utility, which can run First Aid on a drive that may be corrupted, and attempt to fix some of the issues. What to do when your Macs fans are too loud and your Mac is overheating. If your Mac still wont charge there are a few other tricks you can try before you take your Mac to an Apple Store for a genius to check. To repair errors, locate bad sectors, and recover readable information, click "Scan for and attempt recovery of bad sectors" and click "Start". It can be worrying when your Mac wont boot up. Read about To perform a clean install, use Disk Utility to erase your startup disk first. Use Disk Utility to repair your startup disk. MacPaw uses cookies to personalize your experience on our website. Let's try to solve the problem and launch that app. Now select your main drive, press the Shift key, and select Continue in Safe Mode. Keep on holding the keys until you get the startup Options. Our guide to resetting MacOS is a great place to start. Though your Mac won't be able to turn on, you can always check to see if it's getting enough power to turn on. If none of those happens, your Macs power source is likely at fault. To do this, select the File/Attach to Window menu, and then drag and drop the LN icon into your art app's canvas area. We describe how to start up in Safe Mode below. Enter the four-digit or six-digit passcode to continue. We have a separate article where we Wait a few seconds, then press the power button to start your computer. To actually start up your Mac so that you can check this you need to start in Safe Mode (and having done so you may find that if your Mac is restarted it starts up fine the next time). You can click on the triangle at the bottom to see more information. If a Software Update is available, click Update Now and follow the instructions on screen. (Note if you have a Fusion Drive things are even more complex). How do I stop programs from running on startup Mac? Go to Apple menu > Restart. Step 2: Restart it by holding down Command () + R immediately upon hearing the startup chime. The bad news is that you cant really fix a MacBook screen on your own. There are five different tabs along the top: CPU, Memory, Energy, Disk and Network. Make sure the wall socket is switched on and the plug is secure. In this feature we explain the best ways to diagnose what the problem is and we share the best fixes for some of the most common problems. However, if Disk Utility reports that it cant fix some errors, its probably a good time to back up anything you can and replace your disk. Hunter Biden in 2013 The Hunter Biden laptop controversy involves a laptop computer that belonged to Hunter Biden, son of the then-US presidential candidate and former vice president Joe Biden. Once your Mac has booted up you will see a Utilities screen. We describe how to do that below. If your Mac is using afirmware password,the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Occasionally, however, even on a Mac, things do go wrong. (Note: if youre running macOS Catalina, you need to erase Macintosh HD and Macintosh HD - Data to perform a clean install). Fixing this issue will involve putting your Mac into Recovery Mode and choosing the correct startup disk (which is likely to be your Macintosh HD, unless you want to boot from an external drive). Its name may well appear when you look at Activity Monitor, if if does then close that web page. C: Boot from CD/DVD. If the software is already up to date, you can then check the login/startup . Google the process name and find out what it does. That way, when you reinstall macOS, you can just copy your data back to your Mac. Select Disk Utility. Next go back to the Finder and select Go to Folder and type ~/Library/Preferences/ByHost. If you can, try another power adapter. Unfortunately, the only way that macOS allows you to manage login items is from within the account whos login items you want to manage. Apple silicon. When Disk Utility has run its checks you will see a drop-down sheet showing the status. It's a nightmare scenario to end up having your notebook or desk PC not working when booted up, only to hear those dreaded 4 short beeps. r/applehelp this is my iphone 6. it died after being locked in a school for 3 wks and will not come back to life. After resetting the SMC, press the Power button to start up the MacBook and see if the problem has been fixed. (But as we said earlier, it its a Root process, dont touch it). It can fix the damaged disk permissions on your Mac that may cause the issue of Mac keeps restarting because of a problem. How to upgrade a Mac. . ; Then, towards the bottom, if the 'Allow Handoff between this Mac and your iCloud devices' box is checked, uncheck it and restart your Mac. The removal of the feature probably indicates that repairing permissions was one of those solutions given that didnt really do a whole lot of good. The graph at the bottom shows user (in blue) and system (in red) CPU usage. Go to About This Mac > Storage. Hold down any volume button with the side button until 'power off . After shutting down your Mac wait 10 seconds and then press the power button. Press and hold the power button for about 10 seconds, until you see the startup options window, which includes a gear icon labeled Options. This assumes,of course, that your drive is still working and isnt completely corrupted, which may cause issues. Check that its securely connected to your Mac. When FSCK will begin you can see the status of the startup disk on display. Look in the Dock to see if there is a bouncing app icon, that would indicate that something needs attention. Still, its best to make a backup first, which you can do in Disk Utility without loading into macOS. Select your startup disk. If your Mac won't boot, there's a hidden "Recovery Mode" that you can use to diagnose and fix issues or reinstall macOS completely. i really want to get the messages i sent and pictures. In the block at the bottom of the table you can check how much memory (RAM) you have and how much memory is being used. Check that you are running the that can walk you through the steps, but dont worry: The process is quite easy and should only take a few minutes to complete. Release the key when the login window shows up. Look for a file that is named com.microsoft.powerpoint.prefs.plist. That should send you to Recovery mode. Click Shut Down.. Shutting down a Mac: Click the Apple Menu and then Click Shut Down (Image credit: iMore) Press and Hold Control-Option-Shift for 7 seconds. When a Mac wont start up it will often display something on the screen, or you will hear something inside whuring away. Log In Sign Up. On the Recovery Mode splash screen, select Reinstall macOS, which will bring up the installer. From the window that appears, click the Processes tab, then click the Memory menu item. Reseat Expansion Cards. Switching it on while there is activity on your Mac should fix it.. Whatever the situation, heres what to do to fix Mac startup problems. Select Options, then click Continue. Karen's career highlights include interviewing Apple's Steve Wozniak and discussing Steve Jobs legacy on the BBC. In this article we look at the following, click on the link to jump to that section: Sometimes its not immediately obvious what the issue is that is causing your Mac to misbehave so you will likely have to run through a number of steps to isolate what is causing the problem. When your Mac restarts after the update, try logging into the account that was having problems previously. This doesn't affect our editorial independence. Don't release the keys until you hear Mac's startup sound or until the Apple logo appears. If it works, one of your accessories probably may not compatible with the current version of MacOS. Restart your Mac if necessary. Is your MacBook making noise when you turn it on? Open the Preferences folder. So, the next stage is to check that macOS and all your apps are up to date. If your MacBook can start booting before shutting down, then theres a chance you can make it work by going into Safe Boot. Or hold down the power button to achieve the same thing. Then, launch the app. Its an unhappy day when you go to turn your MacBook on after an update or blissful recharging sleep and something goes wrong. Step 4: In the next window, select your startup disk and run First Aid to check whether the software can find and fix the Macbook pro flashing folder question mark startup. Choose Disk Utility. Even if it looks all right, try to find a compatible MacBook charger and switch out your charger for this model to see if it works. Applications > Utilities > Disk Utility (or click cmd+space and start typing Disk Utility) to see if there is an issue with your disk. Subscribe to the Macworld Digital Magazine. Then while still pressing those keys, hold the Power button at the same time for 7 seconds. How to fix a Mac with a flashing question mark, What to do if you see a grey screen at startup, What to do if you see a blue screen at startup, How to repair your boot disk/startup disk with Disk Utility, What to do if you see the Spinning Beach ball, What to do if your WiFi is slow or not working, What to do if your Bluetooth isnt working, What to do if your MacBook is not charging, What to do if your Mac is running out of power too quickly. 4. See Change your Mac startup disk. r/mac. how to defrag a Mac (and why its not necessary). . Go to the Apple menu and choose System Preferences. It will take some time and after completing you . Hold down Command + R as your MacBook Pro is restarting. 4: Empty the Trash to Actually Delete the Files. Then simply hold down your MacBook power button and count for ten seconds. We also have this article offering a few more tips on Type /Library/Preferences and click Go. guide to what to do when your Macs fans get too annoying here. If it charges with a different cable you know thats the issue. The installation process will run, and once its done, you should boot into a fresh copy of macOS, with your files hopefully intact. Youll have to agree to the terms of service and choose the drive to which you want to install. Is your MacBook not working? If there is no startup sound, release the keys after the second time the Apple logo disappears. To start in Recovery Mode press cmd+R when you start up your Mac. You may see a flashing question mark or simply a blue or grey screen. Learn what to do if your Mac starts up to a question mark. The resulting window displays a list of all processes running on your Mac, as well as a graph of memory usage. if your Mac starts up to a circle with a line through it, if your Mac starts up to Options with a gear icon, if your Mac starts up to an Apple logo or progress bar, if your Mac can't start up from macOS Recovery, if your Mac displays a message that it restarted because of a problem. You will need to start your Mac in Safe Mode. How-To Geek is where you turn when you want experts to explain technology. Alternatively you can Force Quit an app by pressing Command+Alt+Escape at the same time. Create another user account to use in troubleshooting startup problems. Note that when you restart you Mac it may ask you if you want to reopen all the apps that you had open previously. If none of the steps above work, try to connect your Mac to a different display if you can, to eliminate the possibility that its the display thats the problem. 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