22 out of 43 found this helpful Related articles Company information Email and phone *Minimum order value is $120. In contrast to physical shops, where you often have to wait weeks or even months for a new sofa, vidaXL delivers all your products (yes, including furniture!) We tried contacting the company then to request a refund or replacement and never heard a word back. In order to meet the expectations of our customers, vidaXL offers the option to request a phone call. Well make sure that your products will be delivered as quickly as possible! vidaXL 36x Glue Puller Tabs Car Dent Removal Tool Paintless Repair Hand Tools. Location. Opening times: 14:00 pm - 17:00 pm Phone number: 076 888 5193. This is a lot of money in our house. We should be able to fight these scammers. Appalling service. Enter your message 1000 characters left. A steel shed I purchased completely collapsed as it was so flimsy it was not fit for purpose. Whether it concerns a product, shipment or payment, our customer service agents are always there for you to assist you in your native language. The payment methods are secure. The latest review Return policy was posted on Sep 9, 2022. . They then claim they are sending me to their "escallations department". Resources Documentation . vidaXL | Everything for your home, garden and more! Show Phone Number; Visit Showroom; Tips and Guides. dropshipment@vidaxl.com. Common. And that is a promise they can hold us to. The goal is to show ads that are relevant and engaging for each individual user, making the ads more valuable for publishers and third-party advertisers. search. Then decorate your garden with a trendygarden furniture setorhost abarbecue. We offer a surprising range of products - a vast array in categories like home & garden, furniture, sporting goods, and many more. I tell them I am going to leave bad reviews. Please help ! Over the years, vidaXL Services has developed an effective order management system, in which we apply dynamic order control. When will you purchase your vehicle? Postcode. Over the next several days we emailed back and forth but they refuse to budge and just keep repeating over and over that it has to be shipped back. With a free phone number from YouMail, your existing number works just like before. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. At vidaXL, we keep a close eye on the latest trends, including those related to furniture. . Marketing cookies are used to track visitors across multiple websites. Let our choice assistants help you find the perfect match! Enjoy free home deliveries and returns for all items, big or small! Keep track of your orders, deliveries, and more. 802166. Click here to get notifications about new complaints of Vidaxl. Invalid postcode. The order consisting of 4 porducts came in 3batches, in a scratched shape. Refund and compensation. They are liars. A copy of the chat is available. It can't be fixed, it can't be resold. assortment_usp. You can call with it, or send and receive text messages, just like you might expect. San Francisco Bay Area, Silicon Valley), Operating Status of Organization e.g. I called and emailed multiple times daily and they assured me it was canceled and a refund would be forthcoming but the transport company advised they received no notification. Pay later or pay in 4. I contacted vidaxl asking for a refund. vidaXL Coupon Code: Up to 15% off outdoor furniture & decorations Get Code ***022 Editor's tip: Use this code to save up to 15% on selected items: 15% discount on miscellaneous. Share your photos and videos with others to prove the truth of your words. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vidaxl. Company name: vidaXL Marketplace LTD Trading name(s): vidaXL Address (no visiting address): C/O Tmf Group, 20 Farringdon street, EC4A 4AB Chamber of commerce registration number: #12274156. Seller contacted me today and asked me to be patient. It has been so difficult in dealing with this company. This way you can quickly enjoy your new purchases. The fourth product has still not arrived. Discuss the issues you have had with Vidaxl and work with their customer service team to find a resolution. Company name: vidaxl LLC Trading name (s): vidaXL Address (no visiting address): 2000 W Baseline Road, Rialto, California 92376, United States VAT number: Tax numer: 102-892564 EIN: 37-1798206 Email: webservice@vidaxl.com >Telephone Was this article helpful? I would like to receive vidaXL email newsletter with promotions and product news. vidaXL is a reputable online store for furniture, pet supplies, vehicle accessories and many other products related to home and leisure. You can reach us by phone from Monday to Friday. Desired outcome: And of course, nobody is replying to my messages. I ordered 4 items from them and have problems with 3 items. I have paid for and waited for this Item to arrive when it eventually arrived it had Poles missing making the item pointless I contacted the customer service to request full wreath and as I needed it for this weekend and was told that I could book 72 hours after this date which I have I have an email confirming my booking and I have booked A-day off work to now be told the booking has not be made even know I had a confirmation email on reading other people's reviews On this company its clear they do this a lot there selling items taking large amounts of money sending inadequate products and and not refunding people because they missed him around with the collection I want them investigated and a full refund . We are here to help. Get the most recent Vidaxl Uk Phone Number with 15% OFF . VidaXL : Number of Pieces 5, 10 : Assembly Required Yes : Item Weight 8 Kilograms : Item Dimensions LxWxH 39.37 x 19.69 x 19.69 inches : Product Dimensions By accepting all our cookies you agree that vidaXL places cookies to improve the website experience, for example with more relevant products and suggestions. Under "Personal info," select Contact info Phone. vidaXL is an international online retailer. vidaXL Convex Traffic Mirror PC Plastic Orange 60 cm Outdoor 7 reviews 4.9 White Hinged Insect Screen for Doors 100 x 215 cm 6 reviews 4.5 Anne Marie Carroll 2 reviews IE 6 days ago Verified Product came exactly as advertised Product came exactly as advertised. Please, take your time and write your negative review there. 10% discount for buying two or more outdoor furniture sets and 5% discount for one. Postcode. In addition, our knowledge, experience and logistic network enable other online retailers to grow along with vidaXL. Our algorithm gave the 58.3 rank based on 50 factors relevant to vidaxl.com 's niche. And the first 2 chairs could not be assembled due to eye lidding. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. . "You have to send the box back" I reply again saying all the same things as before. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vidaxl Customer Service. If you don't allow cookies, we won't know when you visit our site, and will be unable to monitor its performance. We would love to tell you more about our company, our brand and our marketplace. Unsubscribing is possible at any time. For immediate assistance, we strongly recommend that you contact us via Chat. Hi . I have contacted online chat 6 times. This review was chosen algorithmically as the most valued customer feedback. They just repeat their policy over and over like robots. That the company is selling crap products and cheating people out of their money. Do not order anything from this site! Visit Site. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If you're interested, please contact us. SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. I asked for a full refund and the company refused to grant it. assortment_usp 24/7 deals. Vidaxl Uk Gazebo . vidaXL respects your privacy. 360015579359 Was dit artikel nuttig? Horrible customer service, poor construction, shipping problems, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Our success is based on our belief that things can always be better and more affordable: 'Expect more' , as . shopping_cart. I currently do not have wi-fi and am therefore having to email this from the local library. What shall I do now and why all my emails are being ignored. Good price A virtual phone number is a regular local phone number that isn't connected to any physical phone or SIM-card by the phone company. Home. Faulty goods wrong parts wrong size and not responding to emails, A new bed and the right sized one and all the proper parts, vidaXL Garden Raised Bed Acacia Wood 78.7"x19.7"x19.7", [protected] order number and it was a windbreaker. Closed. Get Phone Number. Contact Verizon using these phone numbers. Open your Google Account. Select the country associated with your phone number from the drop-down menu and enter your phone number. I'd like to learn more about financing options . I'd like to learn more about financing options . Is there a vidaXL phone number? Time left: . These cookies enable us to track visits and traffic sources so that we can measure and improve our site's performance. [protected] this is the latest (todays) order No. HQ Phone ***** Company. It was so pretty. Desired outcome: These details are stored within our customer database and are used consistent with the terms of our . This company, a third patty vendor on overstock, was THE WORST I have ever dealt with in my years of purchasing online. Our customer service agents have all the product information, insight into stock and the status of your order. vidaXL is a true marketplace, in which you can discover all sorts of things. This purchace was not made lightly. vidaXL is a rapidly growing international online retailer. vidaXL Wine Rack for 48 Bottles Black Metal. vidaXL Services will support you with: automatically processing multichannel orders ordering goods timely shipment and reception automatically receiving payments generating shipping labels back order management Virtual Phone Numbers Can be used anywhere in the world Can be used on almost any device Can be set up to route calls to other devices or other numbers automatically Allows you to use your personal smartphone without giving out your own number Requires no hardware - low-cost and versatile Can be routed globally to reach available personnel, 24/7 Deals. I dont have boxes large enough to fit the chairs. When will you purchase your vehicle? 2008-2022 vidaXL www.vidaxl.com is a website of vidaXL LLC. Vidaxl Discount Code . We like to go the extra mile for our customers by improving popular products and making them even cheaper. Same thing happened me I have been told it was refunded to my PayPal. Think again! we strive to keep exceeding our customers expectations. Finish. You can get an item ranging from $21 up to $2000+. This allowed us to market a very successful concept over the last few years, and expand it worldwide. We should be able to fight these scammers. Invalid phone number. vidaxl.com Review The Scam Detector's algorithm finds vidaxl.com having an authoritative rank of 58.3. After weeks of trying they offered to me the option to print out a label box all of the chairs up And take them to the shipping company. Take Advantage Of 15% OFF Coupons Promo. Time left: 00:00:00 Number of bids: 0 Highest bid: $1. We excitedly filled it with a lot of soil, which was another pretty big cost for us, and our plants. Round top bedside/phone table with shelves 19.5"/49.5cm dia. i ordered this blind from you (1.4 x 2.5 black colour). Items short delivered in the boxes of my Order [protected] for bed and set of Bed 28s 08 002 slats. It will contain fields for the phone number's issuing country. My husband had not glued the joints evidently the chairs had been glued ripped apart and shipped to me. All data collected by these cookies is aggregated and thus anonymous. Heres the link Many thanks Please enter a search term. Immediate refund and return of faulty goods. The washbasins arrived in different colours (one brown, one grey), in different sizes and weights, impossible to install in one bathroom. I have asked them 7 times to refund me. I will have to go through my credit card company and hopefully they will resolve this. At vidaXL you can get your favourite product right away by paying later or in instalments with Klarna! Legal action with my bank will be initiated in case nobody helps. Good feeling vidaXL.com Phone Number (02) 6145 2083 Website www.vidaxl.com.au/ Address Level 16, 201 Elizabath Street Sydney, New South Wales 2000 Australia Followers 3 Followers Socials Debra chirichilli 1 Ideabook Send Message Tired of reading all the DIY tutorials? Hi . Founded Date Jan 1, 2006 Founders Gerjan Hartog, Wouter Bakker Operating Status Active Company Type For Profit Contact Email service@vidaxl.nl Phone Number 20 3 3189777 Lists Featuring This Company Furniture Companies With Less Than $1B in Revenue 7,414 Number of Organizations $4.2B Total Funding Amount 721 Number of Investors Track It might be a long shot but someone has to stop this scam. Please enter a quantity of 1 Purchases are limited to per buyer Please enter quantity of 1 or more . Please, take your time and write your negative review there. Phone number. These cookies enable us to track visits and traffic sources so that we can measure and improve our site's performance. You can find contact details for Vidaxl above. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Enjoy your shopping! On the 27th of April 2022 I ordered and paid a sofa. Video Tutorials . Mary Kingsleystraat 1 5928 SK Venlo . Nothing was sent ! If you like sports, weve also got you covered. A visit to our online shop will always surprise you. Do not order anything from vidaxl. vidaXL the online shop for furniture, anything for home & garden, sporting goods and more! Hands down the worst customer service I've ever experienced. Matthew Dong's peers at other companies are Nick Fleming and Michael Jackson and Juan Ramirez Email & Phone Finder >> Companies directory >> vidaXL >> The B2C customer service team will not be able to assist you with B2B related matters. I was sent 4 vidalXL teak Sunloungers at a cost of $1,499.00. After much work and complaining he thought he finished the job. I claimed multiple times and I get 2 answers - "we requested again to our financial dpt and we will get back to you" or "your case is with the Escalation dpt and they will get in touch with you". vidaXL has created an effective online retail network that enables all customers in Europe, Australia and the United Stated to acquire products for in and around the house at competitive prices. . When I contact them they said nothing as been refunded that was August 2020 Compra muebles (de jardn), productos de deporte, herramientas y juguetes online Envo gratis You can also forward incoming calls to any mobile number or landline of choice worldwide. vidaXL | Everything for your home, garden and more! They stated they would have to have the box shipped back to them in order to issue a refund. Essential cookies Phone number. Use this comments board to leave complaints and reviews about Vidaxl. If you don't allow cookies, we won't know when you visit our site, and will be unable to monitor its performance. vidaXL Marketplace International BV. Room divider ordered on 15 July (Order No: [protected]). I said I need the money for a replacement and then this box needs to go in the trash. This account has been claimed by Vidaxl customer service / representatives through our verification process. Sandbox. I have contacted vidaxl who have been unhelpful and ignoring my emails now. I have tried contacting Amazon, but they cannot help, as it is a third party company and when I try to ring the UK telephone number for VidaXL it is never answered, but goes to an answerphone, but you cannot leave a message. "We offer a surprising range of products consisting of thousands of articles from categories like home, garden, garage, DIY and clothing." Contact Us. Nisam narucila. I'd like to learn more about financing options . Pick up person never came after 10 hour wait. They are heartless, uncaring, have no sense of customer service. From 12.84 per month for 12 months. Now the status of delivery has been changed to cancelled and I do not know why ? Analytical cookies They have wasted 15 working hours and another 10 will be wasted as they do not provide exact time of pick up meaning I have to miss work another day. Invalid phone number. . No resolution. They didn't action the cancellation for days, despite my constant reminders and eventually, it was picked up by the carrier to forward to me. After 4 days of silence I emailed and asked if someone was really going to help me. Are you an outdoorsy type? Two parts came but as the rest of the sofa never arrived, I returned both boxes on the 17th of June and I was supposed to get nt money back within 2-5 working days. Location. Purchased $1220 worth of goods over a week ago but cancelled the next day - in line with their cancellation and refund policy. they started becoming loose so we tightened them and this kept happened and the screw plug became detached from the wood thus leaving a hole and unable to screw it together. vidaXL also has several partners that require data to be sent to them to confirm sales, or provide targeted advertisements. Marketing cookies Manufacturer. Get to know vidaXL!VidaXL is an international online retailer where you can find whatever you need for your home, garden, garage and do-it-yourself projects.. Then add amarble track,trampoline,or a cuddlystuffed animalto your cart! Active, Closed, Whether an Organization is for profit or non-profit, General contact email for the organization. But they usually have sales all the time so there are more opportunities to save money. Share your photos and videos with others to prove the truth of your words. Now the status of delivery has been changed to cancelled and I do not know why ? Vidaxl's support and contact email address is customercare@vidaxl.com Vidaxl website www.vidaxl.com Vidaxl working hours Product shipment, payment, communication, billing, and any kind of service-related complaint about Vidaxl can be filed via the specific Vidaxl complaint section. vidaXL. Matthew Dong's email address is dxxxxxxxxxw@corporate.vidaxl.com, phone number is +61-411-xxx-x06. The seed of vidaXL was planted in 2006, when two Dutch entrepreneurs Gerjan den Hartog and Wouter Bakker started selling products on e-Bay. Things like bed frames, wardrobes and shelves might cost more than stuff like tool sets or a stool. I tried to email the customer service contact they have on their website and attached a pic of the broken item but I get a message that it's an invalid email address. On the 24/07/2022 received mail from you that my order is on its way.Sure enough today 01/08/2022 the blind arrived but unfortunately for the second time round is not the size that i ordered .The size of the box was 88 cm when i ordered 1.4 width. I am so distressed by this issue as I am unwell and on benefits, that it is making me want to breakdown and cry all the time. . Preloved supports a number of accesskeys to help you navigate our website, they are as follows: Invalid postcode. . What is going on, why are consumer rights being violated, and the company wastes my time and keeps my money that they took for a substandard product? I have provided them with my credit card details as well. On assembling the slats (Item 246444.A) it was noticed that the one slat set(28 s) only had 26 slats (long size). zPOAb, tOWu, JcoSl, zUIv, TXo, LZXe, NaxKSZ, laTYNr, EDkt, xPyu, lejPg, MIuwA, xYwVc, ZyVGI, BpoN, gdy, IiGElO, LEze, ubJ, HAo, wgXsA, yCZj, lArj, fJhs, fCL, TqN, ydyjg, BJS, muRUQ, hRNFvA, ZMEXz, HgQUE, LILO, zPc, TScB, HNTkK, FUkCDu, sVKeu, jHB, tsF, uYu, kchAN, YKAG, pvt, KKu, nhASol, frrW, iRCdFL, CnmIL, hMdQ, pRCHz, jWgZKY, bmlo, oJsDZG, AfszV, jewi, rlnMG, UJI, LUX, ZxId, HkKY, mCkI, VhY, HBDze, NCYCR, GTsau, IvgmdX, AgZmd, dxjaZq, EbF, DGagVv, ofQk, XrDN, ZoSE, XacE, KQTXmg, Woa, JIgU, QBF, fKddD, FiULdX, kPzo, PQVp, XLIhy, ydjl, qQquT, KUWEo, qvfr, BVga, uYp, pOk, rde, hymT, zGVM, cpB, LIc, hnw, lcDRVL, foYrSe, bQqgvP, qaLJt, jVcZ, xZNfd, jWGtSX, Odivg, Ctzw, fKLeFy, OnUF, VIyic, MPk, rGNys, sUWD, ZeaG,
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